Eyecandys

FRAUD, THEIR RETURN POLICY AND THE WAY THEY DO BUSINESS IS A SCAM! LOOK AT THEIR RETURN POLICY "If you need to cancel your order within 3 hours of placing it, we can process the cancellation with a 15% admin fee, and we'll refund the amount to your original method of payment. For cancellations requested within 3 to 8 hours of placing the order, the refund will be issued as store credit. Unfortunately, after 8 hours, we're unable to cancel the order, as it's already being processed by our warehouses."

I bought some contacts. I was debating, and I finally decided I would try them. I asked about return policy. She said it's 30 days. No thats not true. Also if you are ordering, you have to make sure you order two. Apparently they do not sell you the pair as one. Very unhappy!

I love this site. I've ordered from eye candy's quite a few times. They have a huge variety of brands. I've been happy every single order. One thing though, the shipping. The cheapest one 7-10 working days, more like 15 or 20. The crazy expensive option that's like 20$, fast. Always get it early, in few days.

The only reason I gave them 2 stars instead of 1 is because I paid for express shipping (I wanted to make sure they'd be here for my birthday) and they arrived in 3 days. The quality is terrible and they're overpriced. I've tried to wear mine 4 different times and the discomfort is just unbearable. The longest I could stand was 5 minutes. My eye stung the entire time. The color fades in over your own iris so your vision is obstructed. And you can feel them the entire time as if they're flipped inside out. But I tried them both ways and the pain was the same flipped inside out or not. $25 $30 for each eye you'd expect them to be better quality, especially since I used to get mine from the local beauty supply for 3 years at $25 a pair and NEVER had an issue.

I ordered several contacts. I'm a repeat customer. No response until I reached out saying I'm filing a claim. Instead of sending remaining order. They are saying full refund, but nothing. Now it's not showing on the venue I ordered on I'm filing a claim with PayPal & my bank. Be careful sending money for a product that won't deliver.

I ordered three pairs of contacts, two were great but one was very dry and uncomfortable. I posted an honest review for each. Now, I see that my negative review is gone (haven't checked if my positive reviews are gone) and also my account has been DELETED. I can't log in or reset my password, the account no longer exists. This company is so shady.

The order didn't arrive - they claimed that they got the package back (but I never even received a sending reference) and want me to pay more money for th3 lenses plus again the Post fee. Plus they don't answer my Emails. $#*!ing SCAM!

The good reviews on their site convinced me to get their Toric coloured lenses. When I wore it, my vision is blur. Nothing close to normal Toric lenses that I'm wearing. Furthermore, my right eye got infected and was sore for a few days. I tried to write a bad review on their site but it was never approved (this is why they only get good reviews). So I wasted almost $100 in my own currency for the $#*!ty lenses.

Do not use this website! The customer service is absolutely awful. I did not receive half of my order and it has been over 3 months. They refuse to give me a refund or store credit as they are "not responsible for any misdelivery". They also said if they receive the package back they will refund me minus the shipping cost. How is my pacakge getting lost for months my issue as a customer? How about you treat your customer right and provide basic compensation that any other company would.

I ordered over 180 usd worth of contacts, a friend recommended the site to me. I ordered early october 2023, waited for over a month for my products to arrive because they said it could arrive in multiple boxes and take long. But only one came. When I emailed, all they did was send a tracking link, which only showed the one item. I already knew about it so I asked about my other items, still they couldn't help so I asked for a refund. They didn't bother to reply. Luckily I paid through paypal, reported it to paypal mid December and they were able to sort it out for me, but the refund came early January 2024.

DO NOT trust them with your money. I purchased $80 worth of lenses that were listed for sale, when they were not. I was SCAMMED. Last month, Jessica told me they'd refunded the money and I still have not received it. I have emailed them three times with no response, just like another reviewer on here. Other reviews make this place seem friendly and trustworthy, but if there is a problem with your sale that requires a refund, Eyecandys will not help you.

This is the only store where I can buy -10.00 prescription colored lenses (which in the first place is very hard to find). Just hope they can offer that power to other lenses like Pink Label series. Nonetheles, I am very thankful for the goods and service provided!

Me and my friend both got discounts because of their referral program. We just received our lens from EyeCandys and both of us was just amazed of its effects on our eyes! I thought we can only achieve this via IG effects. Fantastic!

This website has a wonderful selection on circle lens in a variation of sizes and colors. They also offer free shipping on any order $14+ which most of the lens are more than that so it is super reasonable and generous of them to do. The prices and quality are great. The shipping is exceptionally fast considering the products come from across seas. I haven't had any issues with the website where I've needed to contact customer service, but the atmosphere welcomes customer concerns, so I don't feel I would have an issue. Overall, its a great website to order circle lens from and I will certainly be ordering again myself.

I ordered around $90 worth of contacts and all of them were super dry and uncomfortable (even the clear contact ones I got)… I would have been fine with that but the owner will deliberately HIDE any negative reviews that isn't five stars. It's DISHONEST AF and had I known that I would have never brought from this place in the beginning. THE OWNER WILL STOP RESPONDING IF YOU WRITE ANYTHING OTHER THAN A COMPLIMENT. WORST CUSTOMER SERVICE EVER.

Customer service was exceptional, helping me choose the perfect pair from their extensive selection. My package came in only one week, which is quite fast! I researched a lot of color contacts websites, and Eye Candy definitely had the best value. I got free shipping and free lens cases. Overall, 10/10!

First time buyer from them to replace my expired Geo Tri Color contacts. Shipping time was reasonable. HOWEVER, after opening the shipping package, I realized the colors of the replacement I bought from eye candy (see attached picture)
1. Colors are much fainter.
2. Slight pattern difference ( less detailed)
Not sure why they got really high rating. But these r fake. Even with the authentication sticker, which is easy to purchase / make.
When email their team, they did reply, but kept redirecting my inquiries and saying they r real. Even after I sent them picture of proof. Had to do a charge back on them. DONT BUY FROM THEM. Try another company and u will c the color difference.
Source: have been Geo Tri Color customer for past 4-5years.