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EyebuydirectReviews 3,988

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
401
value
1,285
shipping
1,285
returns
37
quality
1,314
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Missouri
1 review
0 helpful votes
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Nala glasses review
July 16, 2022

Great! The delivery was a little slow but overall I loved it

Date of experience: July 16, 2022
Pennsylvania
1 review
0 helpful votes
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Great purchase and quality.
July 15, 2022

I love the flexibility of using EyeBuyDirect. Saving my prescription allows me hop on and easily choose a frame before purchasing.

Date of experience: July 15, 2022
New York
3 reviews
0 helpful votes
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Delighted!
July 15, 2022

Easy! Great prices! Fast! I will not buy at an optical shop again.

Date of experience: July 15, 2022
Georgia
1 review
0 helpful votes
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Good deal
July 15, 2022

Good deal for the price and quality is good
However sizes and options were not always available for frames I liked

Date of experience: July 15, 2022
California
1 review
0 helpful votes
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Cute Heart Glasses!
July 15, 2022

These glasses are really cute and light! I have no problems with them and people always compliment how cute they are, 12/10!

Date of experience: July 15, 2022
California
1 review
0 helpful votes
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Amazing
July 14, 2022

Fast, easy, awesome. Thank you, definitely will be order more soon.

Date of experience: July 14, 2022
California
1 review
0 helpful votes
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Amazing quality and prices! Would definitely recommend

Date of experience: July 14, 2022
New York
1 review
0 helpful votes
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I have been purchasing my eyeglasses for a few years now and I love the service and affordable prices.

Date of experience: July 14, 2022
NL
1 review
0 helpful votes
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Love that I can "try on the glasses" and all the tutorials embedded in the site.

Date of experience: July 13, 2022
Massachusetts
2 reviews
0 helpful votes
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First pair
July 11, 2022

Shopping was easy and shipping was fast! Price was a bit higher than I pay on other sites but quality is good.

Date of experience: July 11, 2022
New Jersey
2 reviews
0 helpful votes
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Eyebuy DIrect makes it easy to order and exchange if needed. The more economical sunglasses I intended on ordering was not available for my prescription so I priced out the Ray-Bans instead which were a lot more money however after using discount codes offered the price was suddenly down to the price of the less expensive glasses so it ended up being a win/win for me.

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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New to online glasses
July 11, 2022

I really enjoyed my experience with you and my glasses fit my style perfect! I will be back for more!

Date of experience: July 11, 2022
Ohio
1 review
0 helpful votes
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Experience overall
July 11, 2022

Overall it was a good experience as usual. Price was excellent. Still have problems adjusting frame to my face.

Date of experience: July 11, 2022
Illinois
1 review
0 helpful votes
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LOVE MY GLASSES!
July 11, 2022

This is my second time purchasing glasses from the company and it won't be my last! I absolutely, love my glasses and I get so many compliments from others that feel the same way! Great quality, excellent price, and fast delivery!

Date of experience: July 11, 2022
Curacao
1 review
0 helpful votes
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Pleasantly Surprised & Satisfied
July 10, 2022

Such a easy and convenient way to buy prescription sunglasses, without breaking the bank!

Date of experience: July 10, 2022
Texas
1 review
0 helpful votes
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Good
July 8, 2022

Easy to navigate site wonderful prices and deal and very cute frames! So affordable!

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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Great value, fast delivery
July 7, 2022

In general, these are of great value and the prescription is dead on. The delivery is very fast. This is my third pair and each pair has been flawless. Maybe not the top of the line materials, but for the money, you can't beat these.

Date of experience: July 7, 2022
Oregon
1 review
0 helpful votes
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Super cute
July 7, 2022

I love that we can try on the glasses online before purchasing.

Date of experience: July 7, 2022
Pennsylvania
1 review
0 helpful votes
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Got what I wanted
July 6, 2022

It was Easy and quick. I got what I wanted. Satisfied

Date of experience: July 6, 2022
California
1 review
0 helpful votes
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Happy again!
July 5, 2022
Updated review

This will be my 3rd pair of glasses from Eye Buy Direct! I've had only wonderful experiences shopping with them.

Date of experience: July 5, 2022

First time ordering glasses online...
November 26, 2020
Previous review

First time ordering glasses online... hopefully they'll turn out ok. The process and explanation was all clear and understandable.

Date of experience: November 26, 2020