EyebuydirectReviews 14,414

I've ordered several times over the years. Glasses are great and hold up well. Almost always perfect. One pair had wrong nose diameter listed which meant I ordered a "similar style" that kept sliding down once but considering the number of orders - one not perfect is pretty fabulous. And returns are easy.

Nice glasses. I had to call customer service twice because I wasn't sure about measuring and the difference in transition lenses. My phone call was answered right away, and they explain things to me in detail. I bought 2 pair so far.

I was worried about ordering prescription lenses online, but because of friends' positive experiences, I visited the website. The steps of "trying on" frames was fun. The entire process of a pleasant surprise. And the eyeglasses that arrived exceeded my expectations.

Have purchases glasses from other sites, and have problems. No problems here at Eyebuydirect. Ez to use menus, fairly quick to receive glasses. And they are CORRECT the first time
Thanks,
Stan Reeves

I've purchased 5 times from them and have never been disappointed and I get SO many compliments on all of my sunglasses and glasses. They have great prices and great customer service!

EyeBuyDirect delivers great quality, stylish frames, and fast service at unbeatable prices. Ordering is easy, prescriptions are accurate, and the virtual try-on tool is reliable. Customer service is responsive and hassle-free, especially with replacements or adjustments. Excellent value and consistently smooth experiences—highly recommended.

It took nearly a month to get my frames. I kept receiving cheery little messages about how they were working hard on my order but I would receive them soon, etc. More important there never was an explanation. When I received the frames they looked the way I had expected and they fit well. I have now taken them for lenses. But I do not intend to use eyebuydirect again.

I bought a pair of inexpensive eyeglasses to test out the site. I was happy with the service, so now I am buying a more expensive/higher quality option.

I have ordered all my glasses from here for the last five years and I won't be changing any time soon. If there is an issue eyebuydirect is on top of it right away, best costumer service. Good quality too, just because there are discounts or "cheaper" options, it's high quality.

We ordered a pair of glasses my daughter picked out, and she absolutely loves them. The ordering process was easy, and they arrived much faster than expected. I was so impressed that I ordered another pair for my other daughter. I would definitely recommend EyeBuyDirect to anyone.

Checkout process made me enter my card information 4 times and kept telling me to refresh my page before I could check out. I did multiples times and it still wouldn't work.

Smoother than the current effort in submitting and completing an order. Software hangups and "chat support" were ineffective in smoothing out the kinks.

The website was difficult to get around in to get he Tesla needed. The glasses were to have transition lenses and they are barely darkened in the sunlight. Wanted 1.75 readers, but didn't get them. On a good note, the frames are nice. LASTLY, had no way of contacting EyeBuyDirect by phone for customer service huge disappointment).

I've ordered several pairs of glasses from eye direct and I've never been disappointed. The quality is the same as what I would expect from my eye doctor at more than half the price. The prescription is exactly correct every time. I have bifocals and they are perfect!

I bought a pair of glasses from here two years ago, and they're still doing well! They're flexible enough to be sat on a few times lol and cheaper than the ones they were selling at my dr's office.

Bought two pair of glasses, but it took two weeks to get them.
Also when I tried to get prescription sunglasses, the site said none of the glasses would work for my prescription but I was able to get the exact prescription with the same glasses on another site, so I know they were not telling the truth, now I dont trust them.

I do love the glasses I get, however the quality is just not there. During my first time buying, shipping took over a month. The glasses themselves have lasted me about a year and a half. However during this time my lenses have gotten scratched, the metal around the nose pads began oxidizing making the nose pads blue, and a nose pad completely fell off. Not to mention the fact that the glasses have a hard time staying on my face, which I don't necessarily care about since they stay on well enough but it was worth the mention.

Again I do plan to purchase from here again. But those are some noteworthy issues.

Glasses were very reasonable and available from a very large selection of frames. Fast delivery. Perfect fit. Quite a number of strangers have come up to me and complimented me on the frames and have been impressed to hear what a good buy a person gets from Eyebuydirect.

Everything arrived as described. Quality was better than expected, best quality glasses I have purchased regardless of price. Prescription was spot on.