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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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very easy website to navigate. has useful information. found what i needed. havent tried the glasses yet but the website is very user friendly.
Ive ordered from here many times and I'm never disappointed. They are a great value, and ease of ordering is best.
Good selection of glasses & sunglasses and it was easy to order and add my sunglasses prescription and Everything went smoothly now I just wait for my sunglasses to arrive
Website not super easy to use, but love the varied selections and add-on options. Good pricing. Satisfied customer - 5th time to order
Love my glasses! They came in a timely fashion and look so good on! Ive spent hundreds of dollars on glasses before and I've never felt as confident in them as do with my ones from this site. The site was so easy to navigate to, I was a little hesitant to buy glasses online but this site made it very easy. I am very happy with my purchase
Es la primera vez que hago un pedido y hasta ahora me siento segura espero sea rápido la entrega y de calidad
It was fine. Considerably less expensive than other online sites. Figuring out the sizes was a bit difficult. Pictures do not look good based on size of the glasses.
The products and price are good, but the website is slow to load and the payment process lingers on forever before accepting your credit card. Payment screen is NOT easy to us.
I'm still getting used to ordering glasses online since my eyes are very bad, I love the style choices! It's so hard to find stylish glasses in a store without a ridiculous price tag, these are so doable and super cute!
I have purchased eyewear from this site for the last 3 years, and I am impressed with the quality of the glasses. I am only purchase new glasses because my prescription has changed. The last pair of glasses are still in good shape, and I loved the design(Hampton). I will continue using this site for my eyewear.
Easy peasy. The process was extremely clear and im Pretty confident ill Like the glasses when they come.
A very well laid out site, easy to navigate and find what I want. The pictures show you just what you're going to get and the guide to figuring out your face shape and pick glasses that fit your face was cute and informative. I will definitely be buying here again!
I'm not sure it should always be true that you get what you pay for? We have purchase glasses from other discount websites before and they lasted a lot and where overall better quality. I am ordering here again only because Zenni doesn't carry the model my daughter wants. Still hoping they last longer than 3 months
I LOVE the selection and the prices were IMPRESSIVE! I will be back for more!
Thank-you for being so available to the public!
I have been ordering eyeglasses from Eye Buy Direct for many years. Its so easy to shop through the different frames, using my photo to try them on. The products are high quality and so inexpensive. I love these glasses and highly recommend this company!
There are so many choices of frames, colors. The website is easy to navigate and submit information for prescriptions.
EyeBuyDirect offers an excellent, revolving selection of colors and styles, unbeatable prices and decent quality. I've acquired a varied wardrobe of glasses over a few years here and love it. I recommend this site to friends. The ones who've tried became repeat customers.
I had to return two pairs of glasses because I ordered frame sizes too large. It was the easiest, fastest return process I have ever experienced.
Pricing is super reasonable with a 14 day gaurantee! Allows me to purchase more than 1 pair of eyeglasses vs. going elsewhere!
They help you a lot with your doubts in the site, the prices are amazing and the warranties they give make you feel comfortable
I bought some glasses a few years ago and was very happy with them. Hopefully, these will be as good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David,
Thank you for taking time out of your busy schedule to write us and express your grievances on how our website and services do not meet up with your expectations.
To resolve your issue, please provide your contact number and the best time to reach you in order for us to walk you through the process of placing an order. You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST.
Thank you and have a great day!