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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I like buying my glasses from eyebuydirect. I have bought several pairs from them and really only have 1 complaint. The last pair I got was definitely the most expensive which I didn't mind because they were supposed to get dark in the sun and then lighten up when out of the sun. But they never really got dark. It was more like a tint. Which did nothing for the sun. But I will continue to buy from them, but never another pair like them.
My sister orders from another discount site. Her glasses look like they were discounted. I was nervous about trying an oneline site because of this but have been very pleasantly surprised with the glasses I have from EyeBuyDirect. They fit well, look great, are the right prescription, and you cannot beat the price. I just bought my third pair
Much easier and cheaper than going to a store. My last experience in an eyeglass store was high pressure and took way too long. Ended up buying glasses I didn't want just to get out of there. Thank you!
I like that I can get a decent pair of glasses for a really good price. I disagree with anyone who says otherwise. I've gotten progressive (no line bi-focals) with transitional lens for under $200. Try doing that in a store.
I love this site. I love being able to buy glasses at a discounted price and the quality is great! Inexpensive enough that you can buy 2 pairs for the price you would pay for one pair!
I bought bifocal glasses from eyebuydirect about 3 years ago. They were perfect and very reasonably priced, but yesterday I lost them. I called eyebuydirect today and they still had all my prescription information on file, so I could order a new pair quickly and easily, for a great price! Im a fan! Andy G.
My teenage son loves all the styles to choose from, and I love the prices. However, we have ordered multiple pairs because the frames break pretty easily.
Seems nice but I. Don't have the product yet. Qwerty qwerty asdfs tyui asdf dog ghjj fghj hjk asdfg hjkl qwerty asdfs qwerty. Sdfg y yup hd assdfghjk.
Very cute glasses, affordable, and easy to order. Would definitely recommend and would order here again in the future.
I love the price and I love my glasses. I wear them for fashion and necessity.
I get compliments on them as well. This is my second time of purchasing them. The prices are so good I can afford to buy 2 to 3 pair.
Modern, cute stylish frames. Get compliments on them all the time. Can't beat the price! We have ordered glasses for several of my daughters as well as myself from EyeBuyDirect and have been happy with them.
Ordered a pair not expecting much. Wound up getting a pair of well-fitting perfect prescription glasses and the extras they can have are really nice.
It was really helpful to use the try on feature. Hopefully I am as satisfied in person as I was in the pictures.
Easy to use for a amateur who usually screws up somewhere along the way! Had a much better selection than competition.
I enjoyed being able to try these on by submitting a photo. I ordered sunglasses and regular glasses with progressive lenses. I have not received the glasses but the buying experience was nice!
Very easy to use website, and great quality frames. I like getting glasses here. Especially since I have kids. This is an easier, cheaper alternative when their eye-ware gets neglected.
The website is pretty easy to use, and the array of product is incredible. I actually couldn't choose a pair and had to have other help me. I also love the connection to Amazon, made it so much easier to just grab and go. Rather than having to put my information in.
I continue to receive compliments for every one of the frames that I have purchased from Eyebuydirect.com. When ever I do I always tell the person go to eyebuydirect.com and check out the selection. The selection is terrific and the end product delivers for a price that is extremely appealing to anyone who wears eyeglasses. The prescription suns are as good if not better than my regular nonsun scripts.
I think this is a really good website for your eyeglasses needs. Prices are not extremely high... Alot of selections & colors to choose from.
Second time ordering glasses from this website and its really easy and affordable! I will definitely be ordering more glasses in the future
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo