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EyebuydirectReviews 14,536

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,570
value
5,188
shipping
5,188
returns
131
quality
5,291
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Massachusetts
1 review
0 helpful votes
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Very Good glasses
July 26, 2018

I like buying my glasses from eyebuydirect. I have bought several pairs from them and really only have 1 complaint. The last pair I got was definitely the most expensive which I didn't mind because they were supposed to get dark in the sun and then lighten up when out of the sun. But they never really got dark. It was more like a tint. Which did nothing for the sun. But I will continue to buy from them, but never another pair like them.

Date of experience: July 26, 2018
Pennsylvania
1 review
0 helpful votes
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My sister orders from another discount site. Her glasses look like they were discounted. I was nervous about trying an oneline site because of this but have been very pleasantly surprised with the glasses I have from EyeBuyDirect. They fit well, look great, are the right prescription, and you cannot beat the price. I just bought my third pair

Date of experience: July 25, 2018
Missouri
1 review
0 helpful votes
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Very satisfied
July 26, 2018

Much easier and cheaper than going to a store. My last experience in an eyeglass store was high pressure and took way too long. Ended up buying glasses I didn't want just to get out of there. Thank you!

Date of experience: July 25, 2018
New York
1 review
0 helpful votes
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Great buys
July 26, 2018

I like that I can get a decent pair of glasses for a really good price. I disagree with anyone who says otherwise. I've gotten progressive (no line bi-focals) with transitional lens for under $200. Try doing that in a store.

Date of experience: July 25, 2018
Colorado
1 review
0 helpful votes
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I love this site. I love being able to buy glasses at a discounted price and the quality is great! Inexpensive enough that you can buy 2 pairs for the price you would pay for one pair!

Date of experience: July 25, 2018
Massachusetts
1 review
0 helpful votes
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I bought bifocal glasses from eyebuydirect about 3 years ago. They were perfect and very reasonably priced, but yesterday I lost them. I called eyebuydirect today and they still had all my prescription information on file, so I could order a new pair quickly and easily, for a great price! Im a fan! Andy G.

Date of experience: July 25, 2018
Ohio
1 review
1 helpful vote
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My teenage son loves all the styles to choose from, and I love the prices. However, we have ordered multiple pairs because the frames break pretty easily.

Date of experience: July 25, 2018
Maryland
1 review
0 helpful votes
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Seems nice but I. Don't have the product yet. Qwerty qwerty asdfs tyui asdf dog ghjj fghj hjk asdfg hjkl qwerty asdfs qwerty. Sdfg y yup hd assdfghjk.

Date of experience: July 24, 2018
Texas
1 review
0 helpful votes
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Very cute glasses, affordable, and easy to order. Would definitely recommend and would order here again in the future.

Date of experience: July 24, 2018
Utah
1 review
0 helpful votes
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I love the price and I love my glasses. I wear them for fashion and necessity.
I get compliments on them as well. This is my second time of purchasing them. The prices are so good I can afford to buy 2 to 3 pair.

Date of experience: July 24, 2018
Utah
1 review
0 helpful votes
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Modern, cute stylish frames. Get compliments on them all the time. Can't beat the price! We have ordered glasses for several of my daughters as well as myself from EyeBuyDirect and have been happy with them.

Date of experience: July 23, 2018
South Carolina
1 review
0 helpful votes
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Great and Cheap
July 24, 2018

Ordered a pair not expecting much. Wound up getting a pair of well-fitting perfect prescription glasses and the extras they can have are really nice.

Date of experience: July 23, 2018
California
1 review
0 helpful votes
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New glasses
July 24, 2018

It was really helpful to use the try on feature. Hopefully I am as satisfied in person as I was in the pictures.

Date of experience: July 23, 2018
Arizona
1 review
0 helpful votes
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Good selection
July 24, 2018

Easy to use for a amateur who usually screws up somewhere along the way! Had a much better selection than competition.

Date of experience: July 23, 2018
Georgia
1 review
0 helpful votes
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I enjoyed being able to try these on by submitting a photo. I ordered sunglasses and regular glasses with progressive lenses. I have not received the glasses but the buying experience was nice!

Date of experience: July 23, 2018
New York
1 review
0 helpful votes
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Easy to do.
July 24, 2018

Very easy to use website, and great quality frames. I like getting glasses here. Especially since I have kids. This is an easier, cheaper alternative when their eye-ware gets neglected.

Date of experience: July 23, 2018
Georgia
1 review
0 helpful votes
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Easy Website
July 24, 2018

The website is pretty easy to use, and the array of product is incredible. I actually couldn't choose a pair and had to have other help me. I also love the connection to Amazon, made it so much easier to just grab and go. Rather than having to put my information in.

Date of experience: July 23, 2018
New York
1 review
0 helpful votes
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I continue to receive compliments for every one of the frames that I have purchased from Eyebuydirect.com. When ever I do I always tell the person go to eyebuydirect.com and check out the selection. The selection is terrific and the end product delivers for a price that is extremely appealing to anyone who wears eyeglasses. The prescription suns are as good if not better than my regular nonsun scripts.

Date of experience: July 23, 2018
Texas
1 review
0 helpful votes
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I think this is a really good website for your eyeglasses needs. Prices are not extremely high... Alot of selections & colors to choose from.

Date of experience: July 22, 2018
Texas
1 review
0 helpful votes
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Fast and Easy
July 23, 2018

Second time ordering glasses from this website and its really easy and affordable! I will definitely be ordering more glasses in the future

Date of experience: July 22, 2018