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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Maybe I'm just lucky, but every frame I've bought from EBD has fit almost perfectly. I generally have trouble with frames without nose guards, but for the most part, that hasn't been a problem with EBD. They are quite durable too; I only broke one pair within 10 months of owning it, and it was really my fault. But, it was easy to replace because of how affordable they were. Kudos, EBD!
My friend told me about eyebuydirect since she had bought her glasses from the website. What I liked was that they have the blue light features in the glasses for people like me that do not use prescription glasses but does use the computer every day and i know that it will help me with my eyes not to get too tired from working on the computer.
Hopefully I will be happy with the glasses I'm happy with the price. If so I wil recommend it to others.
SPEND ALL THAT TIME SHOPPING AND DESIGNING GLASSES THEN COMES TIME TO GET FREE PAIR AND THE CODE GIVEN IN EMAIL THAT MADE YOU GO LOOK IS NOT VALID. I SMELL RAT
I currently have 3 frames from EyeBuyDirect: 1 prescription that I wear essentially every day, and 2 nonprescription to wear with contacts. I just ordered 2 more frames, as my prescription changed again recently. I was pleasantly surprised with my online eyeglass-shopping experience. Perviously, I had only bought the frames covered by my insurance at the eye doctor... which were usually pretty ugly. But I had been looking for a very specific style, stumbled upon EBD's website, and found that I could buy cute frames for the same or less as I had been spending on mediocre ones at the optometrist! From the outside, it may seem a bit pricey, especially for decent prescription frames with UV protection and all that good stuff, but honestly, as a lifetime wearer of eyeglasses, it's a small price to pay to be able not only to SEE, but to feel confident and true to your individual style in the right pair of eyewear.
Charged twice for s/h and their prices skyrocketed and their coupons don't work I would recommend going someplace else.
This company offers really nice sunglasses for a good price. I subscribed to their newsletter and I've got a 15% off and free shipping. I had a good experience shopping on this site!
It's really easy to figure out your own size. It only takes a few minutes and the instructions are very clear. Savings are really worth taking the extra time.
Great prices, great selection, prompt delivery. I buy all of my family's glasses from EyeBuyDirect!
EyeBuyDirect was easier to use than the other folks. I have one pair from them that I simply ordered with the new Rx. Then I added a second Rx. Keep in mind I did not get any fancy stuff; lined, not progressive; no tint or color changing.
I expect these to last me some time if the first pair is any indication.
Thank you EyeBuyDirect for this user friendly, stress-free, and reasonably priced way to purchase eye glasses. I look forward to receiving my eye glasses soon, and wearing them since my current glasses have scratches on the lense which is making it difficult to see clearly.
Site was user friendly and great prices. Especially for a active kid who goes through glasses pretty quick.
Will be able to rate better after I try the glasses on and that the numbers, prescription are correct.
It took a minute, but if you have all your numbers and a good full face photo, it's fun trying on all the different styles. If this first pair works out, I will definitely use this business again. My husband wants to see my pair before he tries it too.
The pair of eye glasses I purchased last year (very high astigmatism progressives... very complex prescription) was one of the BEST set of lenses I've ever owned. Lastet long, the least scratches etc... Eye Bye Direct needs to "up" the quality of their frames and offer smaller sizes for small faces/eyes/head. Also, they cannot fill my prescription in a sunglass at all, not in any single frame on their site, which is a major dissapointment since I would love to buy some... now I have to look elsewhere.
First time shopping at EyeBuyDirect, really excited to be able to find affordable eye ware looking forward to receiving my order and seeing how I like them.
The worst part was deciding on the frames. I needed an option for prism and you have it! I will definitely be referring this site to my friends and relatives.
I will never buy from the store again. Just grey the exam and save a huge amount of money. Fast shipping. Great quality.
I was quite spectical of buying glasses online and what to expect but the whole experience was very easy and simple. Everything was broken down for you and you could easily see what the glasses would look like on other people.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo