On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love the variety of stylish frames at a very low price and how easy it is to navigate and shop online.
I liked being able to try the glasses on after downloading my picture, and I loved the very reasonable prices. I cut back a star because I had to place my order three times before it came out right. First, I had everything ready to check out, then discovered I didn't have my password. When I tried to come back to the page after getting my password, the order had vanished. Then I tried to check out the option for glasses cases, and when I decided I didn't want them (because the two nicer cases were both $5.00), the same thing happened. Then somehow I found I had ordered two sets of glasses, and when I tried to cancel one order, both disappeared, so once again I had to start over. I would suggest that the glass cases prices be listed up front.
Seemed easy enough, now to see how my glasses are when they arrive. Unable to say whether it's a good experience or not, glasses will arrive in 7-14 days.
I absolutely love THERE selection of frames. VERY stylish, practical and reasonably priced. All of my friends ask me, where did I get my frames? The only thing with this website is, they penalized you in price, if you only want to purchase the frames, and not the lenses.
This is the best web site to get any glasses at your style, They really put their money where their mouth is when they say you can change your glasses as often
I love this website. This is my 3rd pair of glasses. I would recommend this to other people interested in getting reasonable glasses.
I love EyeBuyDirect! They really put their money where their mouth is when they say you can change your glasses as often as you change your shoes. I just bought my sixth pair! I frequently get compliments and people always ask where I got my frames. The first thing I always say is "they cost $13" and I get jaw drops all around. I love that I was able to get an accurate size for my large framed (square) face and once you have the glasses that fit, you can use the measurements to find other frames that will always fit you. I highly recommend EBD! They have frequent promos for 30% off and bogo etc. It is hard not to buy a new pair every time there is a big sale!
I've used this site for years and hope to continue doing so. Their frames are delivered on time and as pictured. I really like this company.
Website easy to use. I do wish there were several generic pictures loaded with different face shapes, hairlines, etc. for try on.
The photos are great, there are a lot of model photos as well as a bunch of user photos in with the reviews. Easy to use, great prices.
I've gotten several pairs of glasses for myself and my parents. We enjoy the quality frames and lenses.
I felt confortable buying something that will fit me, cover all my lenses needs and just pay a little!
I love my glasses, had them for a while and just broke them,. Re-ordering the same pair! I am always ordering from them, this is the best eye glass place ever!
This is my third purchase from Eye Buy Direct. I see better with these glasses than those purchased through my optometrist, and these are one third the cost! I love you guys!
I love my glasses so much that I have to get a second pair from here to jazz things up a bit. Sooo much cheaper than going to the optometrist and for not knowing how they will fit it's just a love at first sight kind of feel.
I have tried other online companies, but I think your the best by far. The styles are more to my liking. And the price is far better.
I sent them an email about my previous glasses, how they had spiderweb like fractures in the glasses and I only had them less than a week and they never emailed me back so I'm a little upset
I am totally happy with my first purchase! 2 pair, stylish frames, progressive lenses with lots of features, prescription spot on AND best of all, using easy to access promo codes, amazingly low prices. Plus, lightening fast shipping! I'm so happy I just ordered a pair of prescription sunglasses! I'm recommending EyeBuyDirect to all my friends ;)
I first heard about this website from tumblr via Facebook. It was mentioned after Zennioptical. Now, I've been wearing the same pair of contacts for more than the recommended two weeks. I've been wearing them for a year and almost six months. They desperately need to not be used for a LONG time, but I'm so broke I wasn't able to get anything anytime soon. Then I find this website. If I just wanted regular glasses, they'd be so cheap. But I also work on a computer and need sunglasses when I'm outside working with my dogs, training them. So blue light filter and transitions. At a "normal" optometrists', even at Walmart, they would EASILY be over $300 or $400. I just bought one of each for a total of $82 and some change, thanks to a coupon that also let me get the shipping taken care of. I'm ecstatic. I can't wait for them to get here.
I have literally used EYEBUYDIRECT.COM so many times, and I've told everyone I know about the site! Seriously, you'd think I was getting paid for being a spokesperson lol. I LOVE ALL MY GLASSES! The turn around time isn't awful at all, and when there are any mistakes (everyone makes them) they are so accommodating and kind! We both have on one of our many glasses we got from this site and LOVE them
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Eyeglasses Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members