On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am amazed about the great value and style of this site, it's hard to pick one style, but the prices are right to choose more than one!
I have never had trouble with EyeBuyDirect. Fast shipping, low prices! I have gotten lovely glasses for much better pricing than anywhere else.
Awesome experience great options and deals the website offers. Definitely recommend this to anyone. Very helpful
I have never in my life, had as much problem picking out, and checking out once I have decided what I want. This will definitely be the last time I ever purchase glasses from you.
Bought several pairs with different prescriptions. Happy with the price. Don't always fit perfect, but I think that is my fault in the ordering process.
I love eye buy direct. I have bought many pairs of glasses from this company. You will save so much money.
Great and easy. First time ordering on this website ordered on another site as well jopwong for great glasses.
Once the prescription is uploaded it's easy to order. I just broke another pair, so I picked a frame and the lens prescription reloads. Now I'll pick a set which doesn't have such a fragile invisible frame. So low cost I can place my backups in the car, office & house.
I never knew such a great company existed. Had previously owned two pair of glasses in my life, purchased from an optometrist. Paid $300 for one pair and nearly $400 for my second. Neither were that great.
Was having lunch with friends one day and admired the server's red glasses. She told me about this company, and boom! I was online ordering as soon as I could. Was nervous that they wouldn't work properly, but no problems at all. Just ordered my fourth pair. Have told many people about this company, and as long as the product continues to meet my expectations, I will sing your praises!
This has been the best experience i've ever had shopping for glasses and it doesn't break the bank to improve my vision.
Straight up, I wanted to get some inexpensive glasses online because I'm 25 and still too broke to afford rent, let alone $300 dollar glasses (and that's lowballing - I believe my previous pair from the optometrist 6 yrs ago cost ~$350). However I buy daily contacts regularly and wear them every single day, which is extremely painful on my wallet. I was thinking about getting glasses and going to the optometrist was out of the question. I tried a different online retailer first and bought two pairs - both of which were very cute but the lenses made me feel like I was seeing through a fish bowl while maybe on drugs. So I was depressed because that retailer got excellent reviews. Started thinking, what's wrong with my eyes? It must be me!... decided to try Eyebuydirect. Why not? What's to lose - they cost $15 bucks. When I received my pair in the mail, I opened them with hesitation, afraid I'd be let down by another set of fishbowl lenses. I can proudly and confidently say these are THE CUTEST and most comfortable glasses I have ever put on my eyes. I don't feel any distortion - a lot of people talk about needing to adjust but I was literally running around my house screaming "I'll never support the optometrist again!" Well, I know they are good for certain things, but I can say for sure I will be giving EBD my business! Thank you for making such beautiful glasses! They feel high quality, they're comfortable, adorable, and INEXPENSIVE! THANK YOU!
Great quality for the price! I paid a third of what I would at most other prescription retailers for my prescription glasses. Would buy again.
Child glasses were affordable and timely after she lost original. Will buy here always. This is the third time I have purchased glasses from your company
Ordered glasses with progressive bifocals for less cost than just lenses at my local Eye Dr's office. The frames were a little larger than expected. They were also heavy on my nose. No hassle return. They even sent out my new pair before I returned the ones that I was not satisfied with. I received the replacement pair and I love them!
Ordering is really easy and quick. I have high hopes for my new glasses. I've heard many good things about this website and am excited to experience it for myself.
I've ordered two pairs of glassed and now am ordering two more. I had an issue -- totally my mistake -- and they worked with me to remedy the issue. I'll stay a loyal customer for a company (and the people) like this one.
The only place I will by my glasses. So many styles and color lenses to choose from. Super affordable, and always a discount code to use.
Always have good experience with EBD--glasses arrive quickly, as expected, and at a good price. Have ordered dozens of pairs over the years.
This was such an easy experience and I'm so thankful to have found this company! The styles area amazing, and the prices are incredible.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members