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EyebuydirectReviews 14,570

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,571
value
5,188
shipping
5,188
returns
131
quality
5,291
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California
1 review
0 helpful votes
Follow Cindy S.
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The mobile app I used was very easy to use and it didn't take very long to complete my order. I look forward to to getting my glasses to see the end product.

Date of experience: October 30, 2018
California
1 review
0 helpful votes
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The site is totally user friendly and hospitable each step along the way. I love the filtering options and the suggestions made for other frames I may like. Most of all - though a as someone who has lost and broken two pairs of glasses, I am so grateful to your site for keeping my prescription plugged in for easy, quick replaca! I also can't say enough about how easy it is to "try on" the merchandise! There wereminor issues getting my finger directly over my eye and such both other than that it was a dream! The price and quality are wonderful and I look forward to replacements coming shortly!

Date of experience: October 30, 2018
Georgia
1 review
0 helpful votes
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Nice
October 30, 2018

Some quality glasses. I have used this site before, now getting another pair with a new prescription. Great prices and a lot of choices to choose from. Highly recommend using them for your eyewear needs.

Date of experience: October 29, 2018
Georgia
1 review
0 helpful votes
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Great prices, intuitive website, easy buying experience. The variety is extensive in addition to the different lens selections and tints.

Date of experience: October 28, 2018
California
1 review
0 helpful votes
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Easy & Informational
October 29, 2018

I just ordered my glasses and it was super easy, with informational videos along the way. I just wish I could see the frames in 3D in order to really understand what I was getting, or even customer photos to show the true fit? Other than that, very smooth experience from beginning to end.

Date of experience: October 28, 2018
Pennsylvania
1 review
0 helpful votes
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Awesome buys!
October 29, 2018

The prices are outrageous prices! Easy to use and quality glasses. This is my second order of sunglasses and I also got eyeglasses for my daughter all under $200 including coatings and tints. These prices allow me to have glasses that truly are accessories.

Date of experience: October 28, 2018
Florida
2 reviews
0 helpful votes
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Fatema
October 29, 2018

I always buy from here... great deals. Great prices. They always update their styles... one stop for all my glasses

Date of experience: October 28, 2018
Ohio
1 review
0 helpful votes
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Best eyeglasses!
October 29, 2018

Best online eyeglass shop I've ever used. Awesome prices and always delivers earlier than expected. Had no problem getting a replacement pair when 1 broke while cleaning them.

Date of experience: October 28, 2018
Pennsylvania
1 review
0 helpful votes
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Very easy
October 29, 2018

Customer service is very helpful. Never had a problem. They have answer all my questions and also giving me great deals.

Date of experience: October 28, 2018
Pennsylvania
1 review
0 helpful votes
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I used to live in NYC where eyeglasses cost a small fortune. You'd be lucky to spend less than $300.00 for a so-so pair. I switched to EBD a few years back, and I've been consistently pleased with the results. Great prices. Nice selection. Very good customer service. Time to shipping ordinarily is excellent. What's not to like?

Date of experience: October 28, 2018
Pennsylvania
1 review
0 helpful votes
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Great eyewear so easy!
October 29, 2018

Easy to use. The best selection of frames and great pricing. I reccomend Eyebuy direct. The lens options are perfect and easy to understand. It walks you through step by step.

Date of experience: October 28, 2018
DO
1 review
0 helpful votes
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Awesome
October 28, 2018

Loved the webpage, the buying experience and all the facilities and options available, I just made my order but everything is great so far.

Date of experience: October 27, 2018
Maine
1 review
0 helpful votes
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Very happy to have found this sight! Lots of styles to choose from, all at a great price, and glasses delivered right to my door. What more can you ask for?

Date of experience: October 26, 2018
Maine
3 reviews
0 helpful votes
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The best prices around, and easy to order. Just make sure your prescription spells out the PD 'cause it's a pain in the butt to measure at home.

Date of experience: October 26, 2018
North Carolina
1 review
0 helpful votes
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Generally easy
October 27, 2018

Have used EyrBuyDirect before and always been pleased. If I had an issue with glasses after I got them, it was always resolved quickly and easily.
I just wish you could move glasses around in the"try on".
The glasses were not close to my eyes and crooked1

Date of experience: October 26, 2018
Arkansas
1 review
0 helpful votes
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Fairly priced, super cute glasses, and love the personalized quiz! Never going back to in-store purchases after this.

Date of experience: October 26, 2018
Illinois
1 review
0 helpful votes
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WOW
October 27, 2018

Best glasses purchase i ever made! Im so appreciative of this website for offering affordable, high quality glasses!

Date of experience: October 25, 2018
New York
1 review
0 helpful votes
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I still can't believe the prices and variety of choices on this website! The customer service is incredible and the quality of the glasses is amazing! Why pay more when you can get the same quality for less than half the price! Five stars!

Date of experience: October 25, 2018
Pennsylvania
1 review
0 helpful votes
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Great Styles Great Price
October 27, 2018

There are other sites out there that offer low prices for glasses, but the quality looks low price as well. I always go to eyebuydirect for glasses for the savings and stylish frames.

Date of experience: October 25, 2018
Illinois
1 review
0 helpful votes
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Amazing!
October 27, 2018

I was able to get 3 pairs of glasses for the price of one at my vision center! They are high quality and and very stylish!

Date of experience: October 25, 2018