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EyebuydirectReviews 14,570

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,571
value
5,188
shipping
5,188
returns
131
quality
5,291
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Iowa
1 review
0 helpful votes
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Easy Peasy!
October 27, 2018

So easy! I even got to "Try on" my glasses with the digital photo option! So glad I chose EyeBuyDirect! Can't wait to get my new glasses in the mail!

Date of experience: October 25, 2018
Ohio
1 review
0 helpful votes
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I love every pair i order! I have a pair to wear with everything! I also the the price an the fact that they are delivered straight to my door

Date of experience: October 25, 2018
Florida
2 reviews
0 helpful votes
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I paid over $800 for a single pair of glasses at my doctors office, can't wear them for to long a period. I live in the glasses I've bought through this sight

Date of experience: October 24, 2018
David P.
Texas
1 review
0 helpful votes
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eyebuydirect makes it so easy and the prices are way cheaper for the same styles you see at the stores.

Date of experience: October 24, 2018
South Carolina
1 review
0 helpful votes
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Great pair of glasses!
October 26, 2018

Hello just got my glasses for "distance" & they fit/feel great... now I have ordered a pair of "reading" glasses... plus the "prescription" I first ordered I should be all set... thank you EyeBuy Direct for your services... regards... Wayne Seay

Date of experience: October 24, 2018
New York
1 review
0 helpful votes
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Love these glasses!
October 26, 2018

I love how light weight and stylist they are! I wear them all of the time at work and get so many compliments! They also last a very long time!

Date of experience: October 24, 2018
Missouri
1 review
0 helpful votes
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I have bought over a dozen pairs of glasses and sunglasses from eyebuydirect, com. Have been 95% happy with every pair. When I did have a problem they handled it no questions asked! Great Customer Service Reps! The only reason I gave 4 stars is I would really like to be able to "try on" a few pairs at the same time to compair how they look.

Date of experience: October 23, 2018
New York
1 review
0 helpful votes
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My friend referred me to this website a few years ago and I have used it ever since. It is super quick and easy to use, not to mention stylish! And with a 14-day satisfaction guarantee, I will never regret using this website to buy my glasses.

Date of experience: October 23, 2018
New York
2 reviews
1 helpful vote
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Great selection of styles and colors to make ordering from home fast and easy
Promptly shipped, and are just as advertised... very pl

Date of experience: October 22, 2018
Virginia
1 review
0 helpful votes
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The ease of placing my order was unmatched by any other website I've ever used. I also really liked the try on feature of the website and being able to see exactly what the glasses would look like on me. I was able to eliminate certain pairs because I could see that they would either be way too small or way too large for my face.

Date of experience: October 22, 2018
Tennessee
1 review
0 helpful votes
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Convenient and Helpful
October 23, 2018

Many looks and prices I liked and the options added were much cheaper than in-store! Looking forward to how they fit and look!

Date of experience: October 22, 2018
Alabama
2 reviews
0 helpful votes
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Fun and easy shopping
October 23, 2018

I just made my order, so if my glasses come in and fit perfectly I will be happy! The ordering process was fun and easy.

Date of experience: October 22, 2018
Connecticut
1 review
0 helpful votes
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These Chilling frames are so cool with the floral pattern, not BORING like so many frames! And the price is right! LOVE!

Date of experience: October 22, 2018
Kentucky
1 review
0 helpful votes
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Nice Frames
October 23, 2018

These glasses are fun and I love the variety. They are also pretty cheap, so buying several pairs doesn't break the bank. That being said, they are cheaper, so they break more easily.

Date of experience: October 22, 2018
District of Columbia
1 review
0 helpful votes
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I can see...
October 22, 2018

... clearly now with these dope glasses. I misplace my glasses always so now I buy an ish ton and leave them everywhere. Car, bathroom, work, living room, secret cave. You know how it goes.

Date of experience: October 22, 2018
Florida
2 reviews
0 helpful votes
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Eyebuydirect makes is easy to choose the perfect glasses for. Prices are extremely affordable. So many different styles to choose from.

Date of experience: October 22, 2018
California
1 review
0 helpful votes
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GREAT BUY EACH TIME!
October 22, 2018

Eye Buy Direct is exactly what I need when shopping for glasses! Each time I get a pair, its the best purchase.

Date of experience: October 22, 2018
Florida
1 review
0 helpful votes
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Great Selection!
October 22, 2018

Love love love using this website! It's affordable, reliable & has a great selection of glasses! Only reason why I gave it 4 stars instead of 5 was because I wanted to use their BOGO promotion (buy a pair get a pair free) but it only discounts the frame, not the prescription so to me it seems unfair to claim that it is a "free" pair of glasses that I'd receive when in reality I'm still paying for the 2nd pair. Besides this, I've never had an issue with the website nor it's services!

Date of experience: October 21, 2018
Illinois
1 review
0 helpful votes
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#ICANSEE
October 22, 2018

Great Selection of Glasses for a Great Price!
Easy Ordering with Fast Shipping...
No Complaints... A+++++
Purchased 3 Pairs from Eyebuydirect...
Highly Recommend them,,,,,,,,

Date of experience: October 21, 2018
California
1 review
0 helpful votes
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First time user
October 22, 2018

Referred by a friend, easy process, great selection & great prices! I will say I was surprised to have only 2 shipping options to choose from and that standard shipping wasn't included. Not a deal breaker however, so I will be returning!

Date of experience: October 21, 2018