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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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My previous experience was great. Always very user-friendly. I use eyebuydirect.com because of the prices and my prescription is saved.
Customer service was very helpful in applying a discount an answering questions
This website is user friendly, ordering process is easy, the glasses arrive no more than two week lead time.
Fast shipping, received in 3 days! Love my new glasses! Clean looking, sturdy. More than I expected.
The website and tryon feature is pretty close to accurate. Ordered 5 sets so far and only one wasn't like the display
Very helpful very enjoyable. Customer service was wonderful to help made my life very easy thanks very much to her.
Hello yes hello OK wrong computer thanks
I never got the glasses and I ordered here before so I thought they will come fast but they still never came and I have a really hard time seeing so spending 30 dollars and still not getting them is terrible
Love the selection and fair cost of prescription sunglasses!
I ordered glasses which were exactly the same and had to do it twice rather than allowing me to just select 2
Awesome glasses. They were a great fit and the prescription was perfect. I will use eyebuydirect in the future.
I've purchased several times. I need reading, distance and glasses for television watching etc., eye direct come thru! Still keeping me fashionable. Oh, let's not forget the prescription sunglasses as well. Keeping healthy eyes affordable. Thank you.
I don't regret the product but the constant hammering spam that keeps on coming even when I'm unsuscribed. This alone makes me want to change where I'll buy a new pair of glasses next time. Nobody buys a new pair of glasses every 3 days...
Boughtv2 frames with same style but one fit too loosely. I was able tovreturn the bigger frame for $5 with free shipping for its replacement. Those fit great!
Placing the order was simple, and I appreciated the clear instructions for entering my prescription. Shipping was surprisingly fast, and my glasses arrived well-packaged and in perfect condition. The quality exceeded my expectations—they're comfortable, lightweight, and the prescription is spot on.
Great, easy experience trying on (virtually) and choosing glasses (prescription sunglasses this time). Great prices and sales makes this my 'go to' place for glasses!
Just exactly what I needed, no hassle. I liked my first order so much I made another order for prescription sunglasses!
I love eye buy direct! Every pair of glasses I've purchased has been perfect.
Pleasant and had fast service. Loved that there was variety of styles.
Website has many selections, price is very reasonable. I keep coming back and order my glasses after i have eye exam every 2 years or so.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members