On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good quality, Very good pricing, with great variety and easy-to-use website
Great service, quick shipping and excellent product! They were excellent in replacing with glasses that were even better.
Cheaper than in store, good selection of glasses. I like the try on function.
I ordered glasses the same day as my eye appointment. I received my order before the glasses I ordered from the doctor. I love them. I have ordered before and will do so again.
Quickly sends your glasses, have bought a several pairs now and all has been great
I've been getting glassed from you for a few years now. With my prescription, it seems like I can find a pair or pairs of glasses for 2-day shipping.
These glasses sure are glasses. They are sufficient in quality.
I like that you can "try them on" through the app. Also, prices are very reasonable and that is greatly appreciated.
I love the try it on feature! It's really easy to order since I can scan my prescription.
Ordered glasses and sunglasses. Very fast delivery and durable
I tried to order these glasses earlier and I had the option for $30 off, but my payment didn't go through so I tried it again and there's no option to even put a discount code
They break easily and are very hard to clean. But cheap to replace so I'll keep coming back.
I have been using Eyebuydirect for years and I absolutely love it! I recommend it to all my friends!
Kept on bouncing back to remove the promo code. I would like to see free shipping
They lasted me a long time, unfortunately I accidentally broke them but even after accidentally dropping them multiple times, they still help up as new.
This is probably my 5th order from EBD, I am able to get 2 or 3 pairs for the cost of going to a local eyeglass shop.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members