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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Love the prices & frames! A large selection to choose from that are reasonable for both regular & sunglasses!
Previously, I had a great experience with this site. That is the reason I came back to it.
Pick a product get to check out, put in the promotion code... promotion is no good fo product I had selected... soooo...
I had a good shopping experience. The selections offered in addition to the coupons
I love my glasses I've got from here and the prices are great as well but my favorite glasses I've gone from here I've had to buy them 5 times bc they've broken in the same spot 😩
Buying glasses online is risky, but EBD's try on feature has provided great peace of mind… and some great glasses!
I'm very satisfied with my purchases and most delighted with the discounts offered
Great quality, good prices, love the frames! This site is also amazingly quick and eco friendly too!
Somewhat disappointing at first, when I got the first pair of glasses it was the wrong RX. Can't understand why the last pair I purchased was the correct RX. Why would they send an old prescription still on file somebody should've checked that. Someone inconvenient to have to run several miles into town just to mail these things back. Otherwise, the second pair arrived timely and correct prescription and they do like them.
Very good, no issues with my order. The delivery time was accurate and secure.
Was in a bind, scratched my expensive glasses, needed another pair fast. These did the trick. I would've paid $500 to get a new pair like they ones I had because my optometrist wouldn't give me a new pair without getting another eye exam lol. These honestly seem the same to me and I paid less than $50.
Always had a good experience. I really like that they have multiple ways to pay. Quality is great and their customer service is even better.
I not only love the frames I chose but I decided to get Transition lenses in them. I've had the photochromic option but these are so much better. I like the color options for these too. I choose purple and they ok great with my black carbon frames. I definitely get my next pair from eye buy direct. This was my 4th pair and I think I might go with a designer brand for number 5 and possibly add the transition lenses to them as well.
I just purchased my 4th pair of glasses from eye buy direct. I have been 100% satisfied with each purchase and decided to give their Transition lenses a try this time. The rewards program definitely pays.off in the savings department. I was able to get 40% off my lenses which is amazing. I'm eager for my new pair to arrive and try them out. Being able to use my hsa is another huge bonus!
Most Glasses and service has been great. Only one pair has given me trouble. Just wish some of the nicer styles were available in bigger styles
Great customer service and Love their selection and warranty.
Easy to order and reasonable price. With my son, we have to order at least two pairs.
Never had a bad experience with EyeBuyDirect. I tell everyone - dentist, supermarket staff, postman, etc.
Crystal clear vision with these glasses. Best progress prescription ever had before.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members