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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I always have a good experience on this site. It is very easy fats and convenient. There are lots of variety at a good price. A'lways have used this site and will continue to do so.
I have bought a number of pairs of glasses from EyeBuyDirect and have been very happy with the quality of the products and the customer service. Highly recommend.
Easy to use. Convenient, reasonable. Lots of options to choose from
Will update my review when I get glasses.
I have always had a good experience shopping here! They offer nice frames at a fraction of the cost of brick-and-mortar eyeglass retailers.
Easy to navigate. TONS of selection. And lots of positive reviews helped convince me this was a legitimate way to buy stylish inexpensive glasses!
Super easy to use and navigate through this site. 2 thumbs up to the feature that lets you try on glasses virtually too!
The glasses are good quality and there are lots of styles. Customer service is great if you have to return/reorder. My only gripe is that they discontinue styles that I like!
This is the easiest and cheapest way to order for the kids and or myself. Thank you for doing this for me.
So easy, low prices, enormous selection. Many people have had to listen to me tell them about eyebuydirect. Also, these shades make a great gift.
I got help with my order by phone to get the widest frame available. The representative quickly found excellent wide frames for me. Large frames vary in width within a category of size. This frame is a good frame with good hinges.
First time user so if my glasses are as nice and easy as the website I'll be spreading the word to mt friends about this amazing and affordable way to get glasses.
This site is awesome. I'm a mom so it's saved me a lot of time and energy. And I loved how many people put their picture with them wearing the glasses. That helped me get a realistic idea of how they would look on me. The try on' doesn't always give a good idea. I was able to get 2 pairs of glasses for so cheap! I'm very excited to continue to use this site for my future needs. Also the fact that they have prescription sun glasses really impressed me because they can be so expensive if you go into a store. I've never been able to wear sun glasses because I can hardly sees thing. I'm very thankful I found this website! Such a life saver!
I've been buying glasses through you for years, usually about 2 pairs per year. Today I saw something about a loyalty program (Focus) which I should qualify for because I spent more than $100 with you this year yet I have not gotten any discounts or benefits. It was not clear if I had to sign up for this program or not, but I did not see a sign up menu. You should be emailing me about this program or some kind of reward for the hundreds of dollars I have spent with you over the years. I am disappointed and will look at other discount sites in the future.
Prices were great. I will shop again for sure. Alot to pick from... Don't like that I have to do a 100 characters.
This is my 3rd order with EBD and my first to were on point, EBD let's me try many glasses types and shapes without the worry of spending hundreds just to have many pairs, I've spent less than $100 on 3 pairs of glasses this year and I've been thrilled with them all so far!
EBD is amazing! Great choice of glasses and far less expensive than the retail vision stores. Sun Glass option is a great addition to the service.
I purchased a pair of glasses and didn't like them and got to return them and received my money back. The experience was so grand I ended up trying another pair and loved them. I will never buy my glasses anywhere else. Ever. I love EyeBuyDirect.
I can hardly wait to receive my glasses. They cost a fraction of what I paid at the office I've been going to for years. I got my glasses for half the cost than the last pair I bought at my regular eye doctor-And those were single vision with no extras. The pair I just ordered from Eye Buy Direct has bifocal, progressive, darkening lenses, with awesome modern frames so I saved at least $200. Seriously will buy again. The website is easy to navigate, and the choices are endless.
The men eyeglasses I order are not here yet so I can't make a review on them. Te Lady's eyeglasses I ordered I added a slight blue/grey tint and they are to dark to wear indoors. I ordered a pair exactly the same around 6 months before that and they were perfect for indoor and out. I cant return seeing how they are the only pair I have to use and need to wear everyday.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Priscilla,
Thank you for taking time out of your busy schedule to write us and express your grievances on how our website and services do not meet up with your expectations.
To resolve your issue, please provide your contact number and the best time to reach you in order for us to walk you through the process of placing an order. You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours are 9:00 a.m. - 10:00 p.m., Monday through Friday, EST.
Thank you and have a great day!