EyebuydirectReviews 14,603

They had some adorable glasses, very trendy and timeless styles. You can't beat the price and convenience of online shopping. I love that you can virtually try on the glasses before you buy and that they also have models wearing the glasses so you can get a better visual, The whole process from searching to checking out is extremely easy, even the prescription portion. Processing took 2 days I believe and shipping was fast, i received my glasses in 4 days. They came very nicely packaged in a brown box and inside they were in a black sleeve that doubles as a cleaning cloth. I still use it to store my classes since it's pretty modern. The quality of the glasses was great, i love them, they fit me perfectly and are extremely flattering. They felt sturdy and not flimsy at all, seemed like they will last me a while. My favorite part about buying from this site is that when you buy a pair, they give a pair to a country of your choosing, i think this is an amazing thing they are doing. I will be purchasing from here again and do recommend that you do too.

Very quick and easy way to get new glasses. There's always a sale going on and their phone support is great. Frames and lenses are actually affordable and made well enough for my low prescription. For $25 I got a pair of glasses that I'm not worried about breaking which is a breath of fresh air after my previous (expensive) experiences at brick-and-mortar stores. I went through the process of returning my first pair because I didn't like the fit, and the phone rep was very helpful and offered many discounts before providing me a shipping label. I decided to keep the frames after a little more wearing them, and all I had to do was email back and say I wasn't using the label.

I've ordered multiple glasses from eyebuy. The only issue was that when I exchanged a pair that didn't fit the replacement didn't fit either. When I reached out they informed me (for the first time) of their policy to only exchange once per order. I understand they can't make endless exchanges, but I was stuck with a pair of incorrect glasses. We went back and forth a LONG time, they finally agreed to take a return, but there was an issue either with their system or my bank and I never actually received the refund (even though I shipped the glasses back at my own cost). Neither eyebuy or my bank take responsibility for the error, so honestly it could be either.

I've been happy with 3/4 of the glasses from them, but I also now will always recommend to just return and reorder, never exchange.

Other vision centers (looking at you, store that rhymes with Schmoptical Shmixpressions) quoted me well over $500 for a basic set of frames and the special blue-coated lenses. EBD got me the same pair for $130 with a coupon. The frames are totally perfect quality, the lenses work, and they hold 100% true to their "love it or return it" policy. I've tried buying glasses from other sites with poor luck. EBD is the only one I really trust anymore with solid service and totally great pricing. Plus, a cute selection of frames.

The customer service person was formal in her character but not very informative, however, the chat representative was professional and very smart. I received the glasses in a timely manner but they did not come with transitional lens
I called Monday only wearing the glasses once on Saturday. At that time I discovered that the glasses didn't change color (I've been wearing transitional glasses like 4ever. I'm 71)
After speaking to chat person she said I could return the glasses only if I pay an additional $113.00.
I may have made the error when filling out the form(not computer savvy) but $113.00 is way over my $$$ reach. Now I'm stuck with a pair that I may or may not wear with pride.
Would not recommend.