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EyebuydirectReviews 14,554

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,570
value
5,188
shipping
5,188
returns
131
quality
5,291
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Indiana
1 review
0 helpful votes
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Consistently good quality
September 5, 2025

I'm hard on glasses. I order 2 or 3 pair at a time, which will last me a year or so. I get a discount when I order 2 or more pair... so why not? I'm gonna need them anyway, so I might as get a "discount" while I'm at it. Also, it's not like I know when I'm going to want or need a new pair. Having an extra brand new pair works for me.

Date of experience: August 26, 2025
Tennessee
1 review
0 helpful votes
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Great selection
September 5, 2025

Good quality glasses. Customer service is great! I rarely have any problems with the glasses I've ordered.

Date of experience: August 26, 2025
Florida
1 review
0 helpful votes
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Eyebuy direct is now my go to! They are so much more affordable than they eyeglass shops and with the virtual try on you can see what they look like on you! Great quality, amazing prices, and super fast shipping. Stop getting glasses at the shop, over paying and waiting weeks for your new glasses. Use eyebuy direct. I'm never going back! Except to get my prescription lol

Date of experience: August 26, 2025
California
1 review
0 helpful votes
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Great frames at great prices
September 5, 2025
Updated review

I've been buying these frames for years! Eyebuydirect makes it very easy! Returns are also easy!

Date of experience: August 26, 2025

I have been buying lenses for years from eyebuydirect
August 14, 2025
Previous review

I love changing it up! Love the range in prices! I buy new frames every two years or so and if I lose them I don't feel as bad because they are very affordable.

Date of experience: August 4, 2025
North Carolina
1 review
0 helpful votes
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Easy fast process
September 5, 2025

Large selection and clear descriptions. The whole process was fast and efficient

Date of experience: August 26, 2025
Ohio
1 review
0 helpful votes
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Good value
September 4, 2025

I have bought several pairs of glasses over the years. Works for me!

Date of experience: August 26, 2025
North Carolina
1 review
0 helpful votes
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Great product
September 4, 2025

Great glasses for a great price! Also had such a good selection. I will definitely be back again and recommend to friends.

Date of experience: July 28, 2025
Indiana
1 review
0 helpful votes
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When comparison shopping between frames and lenses, being able to quickly see the final total after discounts and taxes between different kinds of lenses and coatings would be nice.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Never Arrived
September 4, 2025

I ordered a pair of glasses once before and the package never arrived. I ended up not wanting to buy again but I am willing to give it another try.

Date of experience: June 25, 2024
Ohio
1 review
0 helpful votes
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Great!
September 4, 2025

EyeBuyDirect has great, quality products and even if something doesn't work out, their customer service is prompt, kind and amazing!

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Breeze
September 4, 2025

Needed new glasses - signed in and purchased new glasses within 45 seconds. It's insane

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
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Great service
September 4, 2025

Great service always come back cheap frames great quality!

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
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I really like to buy glasses from here. They are great in prices, style and easy to get the order.

Date of experience: August 25, 2025
Rhode Island
1 review
0 helpful votes
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Love
September 4, 2025

Always have a great experience with Eyebuydirect. Cute styles to choose from.

Date of experience: August 25, 2025
Georgia
2 reviews
0 helpful votes
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Same as above... Their service is excellent, had a previous issue with a pair, and it was corrected. I've been buying glasses from the for years...:-)

Date of experience: August 25, 2025
New Jersey
1 review
0 helpful votes
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Opinion
September 4, 2025

Easy to order, but quality of glasses are a bit low - old lenses had some crazing and the arms of current lens are loose. Still a customer though.

Date of experience: August 25, 2025
Michigan
1 review
0 helpful votes
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OPTIONS
September 4, 2025

I love affordable glasses. So affordable I have bought 4 pair already! Giving me options to switch out my look. Also love the sunglasses. Able to keep a pair in car. Before only having 1 pair of glasses paid hundreds of $ for now able to spend same amount but get several pair. Love it!

Date of experience: August 25, 2025
Illinois
1 review
0 helpful votes
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Great affordable glasses
September 4, 2025

Easy buying process way more affordable than purchasing from eye dr. I buy multiple pairs now since they aren't so expensive.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
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Amazing
September 3, 2025

Easy to order and they have a lot of designs to pick from. I love getting my glasses from here.

Date of experience: August 24, 2025
Illinois
1 review
0 helpful votes
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Reliable spot for glases
September 3, 2025

Easy order, received glasses quickly enough, in good shape

Date of experience: August 24, 2025