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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Buying glasses here has been way better than going to local brick and mortar shops. I already had my prescription, so it was only a matter of finding frames I like and adding to cart. With the prices and discounts here, I was able to get 4 sets of glasses for the price I paid for 2 at a local store.
My person helped me through the process as I had difficulty selecting the same glasses as I previously had. She was patient, knowledgeable, and precise in her directions. Thank you!
I have placed multiple orders! Always great quality! Highly recommend!
I've been using eyebuydirect for a couple years. All good..
Constant repurchase not only because the quality and price but ease.
Always a great product and ordering experience. Lots of choices in a variety of styles and colors.
Page refreshes and all info has to be input again. It makes for difficulty
I have to keep pushing them up on my nose. I went back to the first pair I ordered, I hope these fit.
Excellent selection of frames and lenses. Hassle free ordering. Have ordered my glasses from here the past 4 years
When I've needed help
Your person in the phone was very detailed and easy to understand. Thank you.
Everything was great but I forgot to sign in and picked out glasses to come back to and buy and my cart was empty. The cart should stay there at least for the day. It was alittle inconvenient to try to find glasses all over again
They said free 14 day return but they make it extremely challenging
No issues, pretty quick shipping and bad the glasses i wanted
I like the options they have and I can take my time browsing the different lenses.
I love how quick and easy I can add my script and get glasses ordered!
I always find what I need at a price I can afford. My son is very hard on glasses so I need to buy multiple pairs at a time so we always have back-ups. I can't afford to do that with the prices on the frames at the eye doctor's office.
Great would do it again. In no live the prices and deals they have to offer as well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members