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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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No one can beat eyebuydirect.com I tell all my family and friends to order here.
After a brief short frustration, I finally was able to navigate through the system
My experience was excellent from start to finish. The website is very easy to navigate, the selection of frames is wide and stylish, and the prices are very reasonable. The ordering process was simple, the communication was clear, and my glasses arrived on time in perfect condition. The quality of the lenses and frames exceeded my expectations, and I'm very satisfied with my purchase. I will definitely buy again and recommend EyeBuyDirect to others
My last purchase was my sunglasses. Good price and good quality
Have ordered several times and always been satisfied with product and service
Great customer service, wonderful glasses. I recommend this company to all my friends
I was able to find my glasses, add my prescription, and check out in a matter of minutes. Super great stuff.
Always a pleasure to work with. Fast and efficient. Thank you.
There are almost too many choices. I liked the try on opportunity.
I love using this website to buy my glasses. It's affordable and stylish with functionality. Just love them - I always recommend them to my family and friends.
Impressed that when I had a credit card address different from shipping address that my other address came up as an existing option.
Also, great that you allow easy reorder of exact orders made on previous purchases, without forcing purchasers to go through options again. You understand that The most common use case by far is someone wanting "exactly the same as last time".
I love all the glasses I have gotten since 2023. Great style and color options.
Search bar kept resetting itself. Forcing a character limit.
I have been purchasing eyeglasses for the last couple of years from this company, and they are very good quality. Even the cheapest ones are very durable.
Great, very satisfied. Cheap and easy to order. Waiting for shipping did not take long.
I bought a pair that broke in a 4 month time span, only ever dropping from my face once, but they looked super good.
I've purchased several pair of glasses and have never had to return for adjustments etc. They're always just as expected!
I've never had so much trouble paying for something in my life. I almost gave up on the whole process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members