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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I'm adding at least a 100 characters. If you want my opinion, I am able to give it in one sentence and find no need to add any more information than I already gave. This is a complete waste of my time.
This site is great! There are many choices and it lets you upload a picture and try on frames. I ordered two pairs.
Couldnt be happier Ive bought glasses for both of my sisters and myself. Your BOGO deals are the best there is!
Great glasses great service great price and Very easy. Open an account. Get a copy of your prescription. Do yourself a favor and have your pupil distance measured. Add that with your prescription on your account. Upload a photo. Try on glasses frames. Select frame, lenses, coatings etc. Enter credit card or purchase through PayPal or Amazon. Thats it. You can check status and processing of your order through the website.
Ive used the site for years. Its the only one I use! They have an easy to use website and all the measurements you need to find the right pair of glasses at a reasonable price.
This site has WAY more glasses then any other eyeglass website out there! They have frames at all price ranges and styles. It was enjoyable to look at new glasses instead of it being painful and expensive. Definitely buying from them again!
Been buying from them since 2010 I really can't think of anything but positive things to say about them. Great customer service. Great products. Great prices. Thanks eyebuydirect.
Warby Parker are my favorite sunglasses. I have a small face and they fit me well! This is my 3rd pair. Love the patterns they offer.
I will never get my glasses from anywhere else. The service is great the glasses look awesome and I could not be happier
I love the ease and savings with ordering glasses from eye buy direct. I would highly recommend them!
Eyebuydirect allows me to have multi options for my eye wardrobe without breaking the bank. Their online system works well but can be a little glitchy.
Paying with my amazon account is great, though I do wish the express option was available for prime members at no extra charge.
This is the second time Ive ordered from eyebuydirect - the quality is great and the prescription lens are perfect.
I always get quality glasses from eyebuy direct. I have shopped here several times and will continue
Easy to buy with relative confidance in correct sizing... selection is immense and Vision Works can bite me
I love eye buy direct! This is my third order because my husband and children constantly break my glasses. Its good to know I can affordable to my decent glasses so affordable
I love how well you can filter your choices and how many options there are for relatively cheap prices! I had some problems with uploading photos and submitting my order, but overall a great website! Hopefully my frames are good quality.
Very nice web design. Quality glasses. Modern and design frames. Definitely recommended. Customer service are great. They resolve instantly.
If you want or need polarized prescription sun glasses they offer a large selection. Could not find them on any other site.
Always had a good experience with them and their glasses. Coupon code save me money :) Will always get my glasses here
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo