On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Eye buy direct makes it so easy to find the perfect frames. Frames are affordable and high quality.
I've bought several pairs here. Good lenses and good customer service.
Good experience with quick delivery. Like the ability to try on glasses.
My family and I have ordered from them for years! This is so much more affordable.
Though there are many selections, I wanted one specific frame that I already have. It wouldnt let me add in my prescription. I hate that, but I'm not mad at the fact that there are many more that are similar.
They have a lot of frames to choose from, checking out was a breeze with many options, and the ones I got were great quality, fit my face, and made me feel great. They lasted me over two years, I'd be happy to buy from you all again and again
Excellent glasses on the internet. The only place to buy if you're looking for quality glasses
Done quickly and very happy with the experience. I have been getting glasses from EBD for years now and satisfied.
Very easy to use website, correct prescription and quality has always been very good. I now have about 7 pair. 👍🏻
Excellent customer care. Love my glasses. Super savings! Will return…again!
Easy and Fast. Easy to use website and great selection and price. Thanks
I have been buying glasses here for 7 years after my oldest child broke my glasses never went back!
EBD is always easy to use! I have been using them for years and I recommend them to everyone. As a teacher, I value a company that offers affordable glasses. I also recommend them to my students and their parents.
Same as above. Beats the optometrist. It was fast, easy, and the product is excellent!
Nose piece fell off glasses and I've had them less than a year
Product is durable and still in use after more than a year of use everyday
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members