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From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I order the same frame for 2 pairs of bifocal glasses, one for regular and one as sunglasses. The sunglasses feel amazing and feel like bifocal is perfect, the regular pair feel way to nig and the bifocal is way off.
Very good experience. It are amazing. I like it. I am happy with my buy
Won't be purchasing glasses at the optometrist office anymore.
Always in love with their frames and their customer service!
I had needs for a new frame: small, clear, bifocal, sunglasses. Got 'em all!
Love everything about my glasses! Fast shipping! Great discounts!
I've ordered quite a few prescription glasses over the past year or two from eye buy direct. They have the cutest glasses and quality is great.
Great choices and service. I was able to try on my choices in order to optimize my experience.
My experience has been great with Eye Buy. Save money - although prices have gone way up on frames over the last few years. Also frustrating that some frames can only be gotten with certain newer kinds of lenses so that is not a good thing. Also you dropped the option to get a 20% gray tint why?
That all said and beyond that, I still hold out that this is my go to for glasses. I work around those issues mentioned and I end up with a pair of glasses and have spent little money for them. Also due to price point it allows me to buy numerous pair and since I am a performer I can have the right glasses for the occasions! Just please bring back the 20% gray or brown tint for lenses! Please!
Love EyeBuy! Love the try on, the cart that is so helpful to have all your saved frames right there with all the specs on one page. I wish there were more lower priced frames as in some years past but all in all apart from that this is where I shop for my glasses.
I've bought a couple times with EBD and they have cute styles at affordable prices which is great because I tend to misplace many glasses. I love having options!
I had a little difficulty putting in my promo code and then I also had a little difficulty with choosing lens size when it didn't give me any options. But Marie helped me with the promo code and as far as lens size goes, I just picked a different pair of glasses.
Easy to order. Arrived exactly as ordered. Very satisfied with the experience.
Love every single pair of glasses I've ordered from eyebuydirect and I keep coming back for more
Overall great experience. I ordered a pair to confirm the prescription would be accurate and it was. So I ordered two more pairs because the discount offers are really good.
Customer service was way better than I expected which means a lot to me.
Glasses came very fast and had the correct prescription. Very satisfied
Full statement, very very dissappointed, expected a premium brand, buy zenni instead, same quality but cheaper
No issues, in time and prescriptions precisely fabricated. Good selection of frames, good quality
I'm very pleased with the overall quality of the glasses and the way they fit me. I can see a noticeable color shift due to the blue light filter which I find helps with eye straining. However, the lens are a little bit more blue and reflective than I expected, considering I chose for the more expensive lense option that stated to have advanced anti-reflective properties.
Great glasses my first purchase. But it only lates about little under a year until it randomly snapped. Good price either way.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members