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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I will refuse to by anywhere else. I've been a customer for many years and the quality is amazing. I will always have glasses with no excuses. If you're on a budget, you've come to the right website. You get more bang for your buck.
There was a mistake with my glasses/prescription. The problem was corrected swiftly and pleasantly. Glasses are great!
The glasses are always a great fit, good quality, quick service. Can't ask for more! Love them
Excited to get my glasses in 2 days! Love the AR try on feature and the many great reviews
Waiting to see how they turn out but so far so good
Purchased 2 pair of glasses one regular and one sunglasses.
I have always enjoyed the eyebuydirect experience. However, my optometrist told me when I did my yearly evaluation last week that there was something off with my lenses. They couldn't properly evaluate them.
Have purchased several pairs of glasses from eyebuydirect. All high quality. Very satisfied.
Ordering experience is good. But had an issue with the frame. It broke. Is there a way to get just the frame ordered?
Last pair of glasses I got where a piece of the nose pad broke, I got another pair but the same thing happened with the new pair. Also, some of the enamel chipped off.
Con: I had to keep re-entering the prism on my Rx which was annoying
Pros: Great prices with coupons, good selection of smaller frames, online chat help was speedy and helpful
Love! Great prices & wonderful quality! Comes in the mail quickly.
Glasses packed to be delivered with care and when arrived they fit perfectly
Easy. They keep my prescription. Fast. Good price. Love them.
Lots of glasses to choose from. Great deals on them to. This is the only place I buy my glasses.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members