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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have consistently experienced exceptional service from Eyebuydirect, which has earned my unwavering loyalty. Their commitment to accuracy is remarkable, ensuring that every order I place is fulfilled precisely as requested. Additionally, their punctuality is impressive, as they consistently deliver my orders on time, which is a significant factor in my satisfaction with their service.
I got my glasses within 8 days I was really surprised how nice they were.
Prior to this order, I could not apply a coupon code that was in a marketing email.
I've been ordering glasses and sunglasses through EBD for years now. It's always been a great experience and when I've tried other online retailers, I always find myself coming back to EBD.
I always buy my glasses on here. It's so easy and there's always deals, and I always get compliments on my lenses.
Glasses fit good. Great price. Will buy here any time. Thank you.
Every time I order something I am always happy with the quality of the pairs I receive. Any time I had reach out to customer service they were so helpful and understanding it just made my whole shopping experience so easy and overall gives me confidence that I can continue to return to this company time and time again. There's been no other company can deliver the same quality and reliability as Eyebuydirect has been able to provide. Thank you so much!
Love the glasses, back for more. They also have a great deal I took advantage of.
My glasses looked, fit and the prescription accurate exactly as described, and delivered in about 2 weeks. At 1/3 the cost of similar glasses I purchased at a local optical store. This was my FOURTH pair.I continue to be amazed and happy.
I have purchased several pairs, I have enjoyed every pair I have purchased.
Will be always a returning customer best prices and time to receive glasses
Excellent product and very friendly website. The way to set up your glasses is very easy and detailed.
I love the styles and prices, website is always easy to use for me and my whole family
I see shipping but waiting 3 to5 days to see when this arrives or will arrive is a bit off putting.
Great selection at a more affordable price. My eye doctor wanted to charge more than double for a similar pair of glasses.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members