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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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Florida
1 review
0 helpful votes
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Great quality and prices
March 27, 2025

If you are looking for every day wear and affordable pricing this is your place

Date of experience: March 17, 2025
Oregon
1 review
0 helpful votes
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Best eyeglass shopping experience
March 26, 2025

Prices are very reasonable and the frames range from modest to excitingly trendy. Entering my prescription and placing an order was simple, and my order arrived in about a week. I'm telling my friends and family about EBD!

Date of experience: March 16, 2025
Virginia
1 review
0 helpful votes
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Ok
March 26, 2025

They fram was to fragile broke same week so I did like my purchase

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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Eyeglasses
March 26, 2025

I like EyeBuyDirect as it is easy to navigate and select
From a large variety of chices.
In my experience with this company I bought
5 pairs of glasses. All the glasses were made well
And were quickly delivered.

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Great quality- fantastic prices!
March 26, 2025

I love my first pair of glasses and am now buying more! Great quality, styles, prices, and fast shipping to my door- it! We will be buying all of our glasses here from now on.

Date of experience: February 24, 2025
Vermont
1 review
0 helpful votes
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Website sucks
March 26, 2025

I have already set up an account but the system won't sign me in. I just spent 15 minutes trying to create a new account. Plus your CAPCHA drove me crazy.

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Great deal
March 26, 2025

The glasses arrived quickly. I like them. Never had a problem with this company.

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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I love my eyes glasses
March 26, 2025

I love my eyes glasses I'm buying my second pair the price is very reasonable i Will recommend it

Date of experience: March 3, 2025
Florida
1 review
0 helpful votes
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Longtime User
March 26, 2025

I always return to this service because it's high quality and easy

Date of experience: April 16, 2024
Georgia
1 review
0 helpful votes
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Very Happy
March 26, 2025

I wound up purchasing four pairs of glasses. They were so much less expensive than the stores and there were such a great variety!

Date of experience: March 16, 2025
Colorado
1 review
0 helpful votes
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Repeat customer because consistently provides quality eye wear with excellent prices and fast service.

Date of experience: March 16, 2025
Indiana
1 review
0 helpful votes
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Vinyl Glasses frames
March 26, 2025

I've been buying frames to take into my eye dr, I'm pleased with the vinyl frames and color this order! 10/10 will order again!

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Quick, simple, easy - no pressure
March 26, 2025

I've normally bought glasses at the store I get my eyes checked at. The glasses always end up being more expensive than I wanted. At EyeBuyDirect there is no surprises. The glasses I have bought have been great! They are exactly what the picture showed they would be. Yeah, they may look cheap but they were cheap! I bought more glasses than I normally do because of that! So when my daughter lost her first pair it was no big deal. When she broke her second pair it was no big deal. When I misplace one of mine, its no big deal, I have another pair! EyeBuyDirect is great, no complaints! (except maybe the amount of emails lol)

Date of experience: January 1, 2024
Florida
1 review
0 helpful votes
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Great Offers and Pricing
March 26, 2025

Always great glasses frome here. Great service and fast delivery.

Date of experience: March 16, 2025
New Mexico
1 review
0 helpful votes
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Definitely Convenient
March 25, 2025

Love this business because just now my glasses shattered into a bazillion pieces because my kids and THANKFULLY I still had my prescription saved onto my profile. Even better, they have a 2-day delivery option, I love this site, thank you!👏

Date of experience: March 15, 2025
Arizona
1 review
0 helpful votes
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Fast and efficient
March 25, 2025

Website has definitely improved and appreciated how easy the discount codes applied at checkout

Date of experience: March 15, 2025
Arizona
1 review
0 helpful votes
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Love yall
March 25, 2025

Great prices and so many available for 2 day delivery! I love the color options too

Date of experience: March 15, 2025
Missouri
2 reviews
0 helpful votes
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Several times now I try to just reorder my old glasses. For whatever reason or another I have to go through the whole process all over again from beginning to end I lose patience. And give up. There's always a problem. Also I don't remember the date of my last experience. I think the last time I purchased glasses through I buy direct was 2 years ago.

Date of experience: September 29, 2023
Texas
1 review
0 helpful votes
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Shipping slow
March 25, 2025

Slow delivery. Free shipping is a slow process. Faster delivery options cost too much.

Date of experience: July 12, 2024
California
1 review
0 helpful votes
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Great handling and packaging.
March 25, 2025

Great quality with every pair and a variety to chose from so there is always an option for everyone.

Date of experience: March 15, 2025