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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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Florida
1 review
0 helpful votes
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Positive feedback
April 3, 2025

Easy and affordable, third pair of glasses. Highly recommend your frames and lenses.

Date of experience: March 24, 2025
Virginia
1 review
0 helpful votes
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Great experience, looking forward to getting my new glasses

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
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Great quality without the hassle
April 3, 2025

I have purchased several pairs of glasses now for various people in our home. All of them have been good quality and held up to the abuse my husband gives a pair of glasses. I love that when a pair was lost that it was super simple to reorder the same pair. Will buy again and have recommended to multiple people

Date of experience: March 24, 2025
Nevada
1 review
0 helpful votes
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Great
April 3, 2025

The glasses are a great price and fit perfect thank you...

Date of experience: March 24, 2025
Pennsylvania
1 review
0 helpful votes
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I love the returns policy here, I usually know straight away if a pair of glasses will work or not, and I continue to purchase glasses from eyebuydirect.

Date of experience: March 24, 2025
Arizona
1 review
0 helpful votes
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Best place for glasses
April 2, 2025

10/10 overall easy process and affordable and will continue to shop here.

Date of experience: March 23, 2025
Louisiana
1 review
0 helpful votes
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Great so far
April 2, 2025

No issues and surprisingly good quality despite lower prices than brick and mortar stores

Date of experience: March 23, 2025
Ohio
1 review
0 helpful votes
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Good products and service
April 2, 2025

Ordered a few pairs now for my 8 year old son and they've worked out well. Warranty allowed a replacement and they were quick to process it.

Date of experience: March 23, 2025
Indiana
1 review
0 helpful votes
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Love the quality and price
April 2, 2025

I have recommended multiple people to eye buy direct bc they have loved my glasses and couldn't believe how cheap they were without feeling cheap. Great quality.

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Love EyeBuyDirect!
April 2, 2025

I've ordered probably 6 or 7 pairs of glasses so far. I love them all! Way cheaper than in the eye dr

Date of experience: March 23, 2025
Pennsylvania
1 review
0 helpful votes
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Reliable
April 2, 2025

I received exactly what I was expecting. Fast shipping and excellent prices

Date of experience: October 23, 2023
Missouri
1 review
0 helpful votes
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We appreciate the good products at lower prices and fast delivery.

Date of experience: March 23, 2025
New Hampshire
1 review
0 helpful votes
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Easy!
April 1, 2025

I love my glasses! Easy to browse, a snap to order. Great selection.

Date of experience: March 22, 2025
Virginia
1 review
0 helpful votes
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Fast delivery
April 1, 2025

Items were great fit and as picture looked great happy with product.

Date of experience: June 25, 2023
Massachusetts
1 review
0 helpful votes
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Very affordable frames
April 1, 2025

I get so many compliments on my glasses from this company & I tell everyone.

Date of experience: March 22, 2016
California
1 review
0 helpful votes
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Easy and affordable
April 1, 2025

I enjoyed working with the website and trying on glasses. Purchasing was easy and adding the prescription was as well

Date of experience: March 22, 2025
Connecticut
1 review
0 helpful votes
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So easy!
April 1, 2025

Affordable option to the eye doctor, was looking for an easy alternative.

Date of experience: March 22, 2025
Texas
1 review
0 helpful votes
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Always a pleasant experience
April 1, 2025

I've been a customer for years, I've purchased MANY frames from eyebuydirect, and I've always had a positive experience.

Date of experience: March 22, 2025
Michigan
1 review
0 helpful votes
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Amazing
April 1, 2025

This was my first time getting glasses in so long, so high quality! I love how i can save so much too

Date of experience: March 22, 2025
Massachusetts
1 review
0 helpful votes
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Great price
April 1, 2025

Great service, very good deal. Why spend $1000 at your eye doctors when you get these for fraction of the price.

Date of experience: March 22, 2025