Eyebuydirect has a rating of 4.7 stars from 992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection and new glasses. Eyebuydirect ranks 10th among Eyeglasses sites.
Lots of choice.by my mistake i put in the wrong prescription...they replaced my glasses...only one thing missing the glasses were supposed to be progressive...making them work
So many choices, the site was easy to navigate.Was simple to plug in my prescription. My only qualm is that it said they were reflective and you can see my eyes. I recommend paying the upgrade.
Always an easy shopping experience; great website, excellent quality and awesome customer support. The only downside is the lack of new options and styles available.
I got exactly what I ordered. Good quality, low prices, very quick delivery!
Found nice frame, but unfortunately the lenses are far inferior to the Nikon ones in my much more expensive glasses from the Optometrist. I can't use these at all. Not for reading, not for distance.
The experience so far has been easy, just hope they fit properly
I have purchased 2 other pairs from 2 different places and I can't wear either, for different reasons
Ordered two frames, one was received broken. After corresponding with Eyebuydirect, I received a replacement pair in 10 days. Was very satisfied with their products, price and customer service.
So far so good I received my original order and did not fit properly and I called them and I got a replacement for no cost and I did mot have to return the original product sure was an easy transaction
Good Price, love the fact that you can try them with the camera.
The frame is smaller than I expected and temples are long, the temples tips not curved so they don't fit well.
Good, Simple, Quick. I enjoyed that I can see my past prescription. Only negative is that you can't try on before hand which left me with a pair I don't necessarily love on myself.
Good, Simple, Quick. I enjoyed that I can see my past prescription
Love all the model of the glasses and very fast delivery the box are very cute and eco friendly
I found the ease of shopping for my new glasses was very appealing. I like how you can virtually try on your glasses as well as the many selections to choose from.
Awesome service. Always willing to help and make things right. So refreshing to see their level of customer service is really about making the customer happy. Great job folks
Easy to walk though. It was very easy to place the order for my husband's sunglasses. We got his regular everyday glasses here and were very pleased as well.
Same great experience as always. Although my coupon was wiped from my cart and I almost checked out without it being properly applied after I had previously confirmed it.
Shopping was easy, however I spoke to a customer service representative to add chromatic lenses and paid for it, but when I received my glasses they were not chromatic.
I've purchased from Eye Buy Direct many times and I've always been satisfied even if the glasses don't particularly end up working out for me, the buying/shipping experience is always positive. This site is similar to clearly.ca but I found that Clearly doesn't offer different sizing options whereas Eye Buy Direct does, something that I really love. Eye Buy Direct works mostly the same as clearly.ca, as you shop you can actually virtually try on glasses, input in your prescription if you have one and there's always amazing BOGO deals! Every single time I've shopped with Eye Buy Direct I've gotten a BOGO deal, it's incredible.
Another thing that surprised me was their customer service. I wrote a review about a pair of glasses that unfortunately were just super uncomfortable to wear and they reached out to me via email almost immediately asking if I wanted to exchange or even a refund! That level of service is top-notch. I recommend this site fully if you're someone who has their prescription and is looking for a fashionable pair of glasses or sunglasses. One thing I want to point out is their shipping time. You have to keep in mind that it takes time to actually make your lenses, especially if you have a prescription! Every prescription is different so it could take up to 2 weeks to ship, but once it has shipped it doesn't take long to receive it.
I used the online portal.
Straight forward.
Happy with the product.
Vision isn't completely sharp for reading & distance. I will recheck Rx with doctor to make sure I entered correct values on order. I will reorder if needed.
Was great service, my prescription was spot on even the progressive ones. Excellent prices, affordable and delivered within two weeks. I was amazed and will shop there again