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Eyebuydirect

Overview

Eyebuydirect has a rating of 4.7 stars from 992 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection and new glasses. Eyebuydirect ranks 10th among Eyeglasses sites.

service
235
value
3
shipping
3
returns
2
quality
940
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7,367 reviews
How would you rate Eyebuydirect?
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Canada
2 reviews
0 helpful votes
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If you aren't shopping here, why?
March 16, 2023

This is my favourite place to buy glasses, you get exactly what you're looking for at amazing prices. My $250/2years vision benefits get me 4-5 pairs.

Date of experience: March 16, 2023
Canada
1 review
0 helpful votes
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Best customer service
February 26, 2023

I bought a pair of glasses and when they came they didn't fit my face properly so I messaged their customer service and it was extremely easy to get another pair that fit me really well.

Date of experience: February 26, 2023
Canada
1 review
0 helpful votes
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Many choices and easy to order
June 10, 2023

A little difficult to find the appropriate size even after entering my perimeters.
Should have free shipping like other companies. If you offer a discount to then charge shipping what's the point

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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Not Great
June 13, 2023
Updated review

Prices are good but quality of the product is not great. I upgraded my son's lenses and they don't look upgraded to me. I think the upgrade was a waste of money.

Date of experience: May 14, 2023

Easy to order and great prices
April 19, 2023
Previous review

Easy to order and great prices

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Order of Two prescriptions
July 10, 2023
Updated review

Disappointed in the quality of one set of frames.
Slow delivery, unsatisfactory explanation on delivery during a phone conversation, representative unable to provide track status of order.

Date of experience: July 10, 2023

Online found to be very confusing on I Pad
July 12, 2023
Previous review

Online found to be very confusing on I Pad

Date of experience: June 12, 2023
Canada
1 review
0 helpful votes
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That was all perfect
August 21, 2023

That is my first experience with this site and that was all perfect, the price and delivery times were very reasonable, I will not hesitate to repeat my experience if necessary!

Date of experience: August 21, 2023
Canada
1 review
0 helpful votes
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Glasses came in a timely fashion, in great quality, and for a fantastic price. I've bought 3 pairs of glasses from 2 separate orders and have been extremely satisfied both times.

Date of experience: May 8, 2023
Canada
1 review
0 helpful votes
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Okay-But only within the choices allowed
October 6, 2023

I tried multiple times to purchase a different pair of glasses (Cumulo) after filtering for my perscription the website told me that I could purchase these, however when I input my perscription it says they cannot put in progressive lenses-the glasses I chose also did not give me any lense options except for the most expensive progressive lense and would not let me option clear lenses only transition-

Date of experience: September 6, 2023
Canada
1 review
0 helpful votes
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This is my 3rd pair of prescription eyeglasses from Eyebuydirect...I am very pleased with the price, lens quality and service. The frames and styles are good for the price paid.
Thank you John Gannon

Date of experience: October 6, 2023
Canada
1 review
0 helpful votes
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Great.
July 13, 2023

Everything was very good, I actually had to call for customer service due to a mistake on my order and got through right away and the representative was very helpful

Date of experience: July 13, 2023
Canada
1 review
0 helpful votes
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Excellent products
July 14, 2023
Updated review

Put all the specs in and got my glasses with in 10 days...this was not our first experience with eye buy direct and it most certainly wont be our last.

Date of experience: July 14, 2023

Took way to long to navigate
July 15, 2023
Previous review

Took way to long to navigate

Date of experience: June 15, 2023
Canada
1 review
0 helpful votes
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Return to Eyebuydirect
May 21, 2023

I did not wish to change my password for this account but was not given a choice. The password was strong. Done.
This is a new prescription and I am hoping it will work out well.

Date of experience: May 21, 2023
Texas
1 review
0 helpful votes
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They are exactly what I was looking for.
November 17, 2023
Updated review

I purchased the glasses to have the frame and had my optometrist put in my prescription. They are sturdy and fit perfectly. I am very pleased with this purchase.

Date of experience: November 17, 2023

It is not difficult to follow
October 23, 2023
Previous review

It is not difficult to follow.

Date of experience: October 23, 2023
Canada
1 review
0 helpful votes
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Compliments
May 18, 2023

The quality of the last pair were exceptional. Have ordered two different pairs. First pair for work and second one for regular wear so added the transition. Very comfortable!

Date of experience: May 18, 2023
Canada
1 review
0 helpful votes
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Easy to order, a lot of choice!
July 20, 2023

I used my prescription to buy reading glasses and was surprised at the ease of ordering and the choice I found on Eyebuydirect. Received the order rapidly, thank you!

Date of experience: July 20, 2023
Canada
1 review
0 helpful votes
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Your web page works very smoothly. I think that Eyebuydirect is a fantastic company. The customer service is unbeatable. I would not hesitate to recommend Eyebuydirect to my friends.

Date of experience: February 1, 2023
Canada
1 review
0 helpful votes
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Most Definitely Pleased with the Purchase
June 2, 2023

Quick and easy - perfectly followed the prescription. Received our order the same day our optical service notified us our lenses were ready. Saved a bundle

Date of experience: June 2, 2023
Canada
1 review
0 helpful votes
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Good Value
September 7, 2023

I have bought a few pair of progressive lens glasses and have been very pleased with the purchase and with customer service, I recommend Eyebuydirect to my friends,

Date of experience: September 7, 2023
Canada
1 review
0 helpful votes
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Excellent! Very, very reasonable prices, lots of frames to choose from, lots of lens options. This will be the third pair of glasses I've bought from EyeBuyDirect, this time for my wife. Thank you!

Date of experience: July 10, 2023
Canada
1 review
0 helpful votes
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Great Glasses
January 8, 2023

I have bought 3 different styles all with different features for the lenses, two for myself and the other for my wife. We are very happy with them. Will be shopping with you again.

Date of experience: January 8, 2023