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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Ordering online was a breeze. Lots of great sales this year. Product installation was quick, easy and simple! I'm very happy with all the products and their quality!
Great Service happy with checkout and looking forward to great products from Extreme Terrain!
Ordered on Sunday, they arrived Wednesday. Good product,great service.
As I was getting ready to mount my roof rack to my truck, I noticed that the direction of the hardware was poor, and there were no clear instructions. When I watched the video on their website, it stated something that I did not have all the pieces for. I called customer service and was transferred around to where an employee said that there was no video posted on their website, and I was looking at the website as I spoke to her. I asked for her supervisor and was hung up on. Will never by there again!
Ordering was easy and product came in good shape, shipping was solid albeight holidays. Installed side rails as I did not need forward rail. Easy install, those with spray bed liner need a 6x1.00 tap to clear threads for bolts. Found one at lowes for 7 bucks
It's really good i'll be in hot all my oranges on time thank you guys
Very happy with my experience with extreme terrain and will keep buying from them
As far as shopping for the product that was good. My only issue is the product did not fit my vehicle. The ad said it would fit a vehicle from 2007 to 2018. I own a 2014 and the runners were too long so I would need to send it back. This is why I gave it a four-star versus the five. I received the package in good time it just doesn't fit my vehicle.
Found a very specific open box item I needed for my JK (halo headlights w/o harness, as I'm already wired in). Price was very fair, and parts showed up in great condition. If you buy open box, do allow a little extra time as it won't be pulled from regular inventory. Once the item shipped it arrived very, very quickly.
Great experience. Have been extreme terrain customer for a very long time. Will keep it up.
Purchase went smoothly, Anthony took care of me. The only issue i had was with Fed Ex. Fed Ex only delivered three of my tires and I had to wait another three days to get the other tire.
Easy fast install and they look great durable allowing airflow and that's very important
Called to have my spine lugs replaced, started rusting the year they were put on. They look awful… customer service couldn't find my order
Easy kit ready for installation 4.5 star ( head bolts and garments 5 stars.
Friendly but unable to get me the replacement part for the one supposedly not in stock except for one at 3 times the price for same item
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Kevin,
I just emailed you regarding your review for further information, at your earliest convenience please feel free to get back to me and hopefully I can assist you in rectifying this issue.
Thank you,
Allison