On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Order was shipped fast and received track number to track my order.
Oem fit but much better quality
Shipping was in a timely manner as well
Extreme Terrain had exactly the part I needed and it was delivered quickly. Thank you.
I've been doing business with you guys for years and you have never let me down. Keep up the amazing work.
Great selection, quick shipping! Purchased from ET before and will do again!
I ordered on Friday for the first time from your company. I have received 9 emails in 2 days asking about how I enjoyed my experience. 0 starts if you must know, the emails are nuts and will make me question ordering here again.
My ordering experience was good, but I had to do a decent amout of modification to get the radiator I ordered to fit. This was definitely not an exact match up.
Found what I was looking for and at a cheaper price. My only issue and it's not ET fault is I haven't received my package yet. FedEx is taking their sweet time. Been 2 cities over for 3 days now!
My orders have always come quickly and the ease of ordering via website has always been great.
If your purchase happens to work, then goodie for you. But, in the likely event that your purchase turns out to be foreign made junk, this company will not stand behind what they sell. Buyer beware. You will be on the hook for all your wasted time and money for installing and getting the crap removed.
I received the parts i needed to complete my project in a timely manner, thank you.
Ordered and received within 3 days. Great packaging, nothing damaged.
Extreme Terrain cancelled my order and then blocked me from their website
They followed up on a ln order I placed and the service was great.
I've have purchased several items in the past mouths I have installed them all I'm a self DIY if possible I haven't second guessed any installation the main reason is because everything that I've purchased from this company has bolted up perfect fit with that said all the parts are high quality and easy for me to install whatever you need for your truck I would recommend this company to purchase quality parts that all have been easy installation that save the consumer money.
Extremel terrain was very good about answering any questions I had and the tires/wheels/mounting and balancing met expectations. Everything I have ever bought from them has been flawless.
I need to return the first item my wife ordered for me for my Jeep, and Hannah did a great job in giving me credit toward the second Antenna order today. She was great, she should get a pay raise. Thanks.
I ordered bumper for truck and later that afternoon I realized I wasn't going to be home when it was supposed to be delivered, so I emailed company to change delivery date, but it was delivered on original date. Luckily it was still there when I got home, not even sure person did anything they said they were going to do.
John,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Mark,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly