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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I have been dealing with with Extreme Terrain for a year and everything has been exactly what I wanted and has been a great experience for me and my taco.
Good service, no problems, professional and user friendly web site
Great selection of products friendly and professional staff
Very nice! Easy to navigate, exactly what what I wanted and have been looking for
Staff is knowledgeable, customer service is top notch. No complaints.
Always easy to find what I am looking for and variety! Quality products and selections as well as different looks for the Jeep.
2001 Jeep TJ Se 2.5l Part is not as picture or advertised, doesn't fit. It is not shaped the same. Packaging of this product was terrible box was mangled.
I was looking for a door hinges and I found them. I was also looking for hardware and I found it. So I found all that I was looking for.
Great experience proven again with Dylan B. Helping. He was able to help narrow choices down and provide needed information
Mike D was very helpful and guided me in the right direction
I find you have Great jeep equip, prices and services for my updated and modifications for off grid trekking
My experience with extreme terrain is always great. Easy to find parts and they always arrive on time.
Super easy to order, and I love that the website saves what you have added to the cart if you come back to it at a later point
They are my preferred products to buy for all my jeeps. I have been buying for over 20 years now and always shop here first for jeep products.
My wife and kids bought me this in Father's Day and help me install it too
Love all the products that I have purchased. The quality the ease of putting them on the tutorials are always helpful.
Was looking for a way to secure my gas cap for my new JL and this fit perfectly and came quicker than expected
Easily ordered online yesterday and received items today. All boxed and packaged perfectly. Items were exactly what I needed and ordered
Thank you all for a transaction well done
Excellent sells lady. Very helpful. Had answers for all my questions.
Product was just as I expected, easy to install fit perfectly
Excellent! Purchased some Oracle tail lights. Really makes a huge difference to the appearance of the truck.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Randall,
Thank you for providing your feedback regarding the damaged HVAC Heater Core for a 97-01 Jeep Wrangler. I understand your frustration, and we truly apologize for any inconvenience we may have caused you. I have located your order and see that you have started the return process. We are just waiting for you to drop off your return or for FedEx to scan it, after which you will receive your refund as requested. Additionally, I have issued you promotional credit to use on a future order, either online or over the phone, as a small token of our apology. If there is anything else we can assist you with, please let us know.
Allison