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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Very easy, product is great. The number of emails is extreme, very annoying.
My experience shopping with you was great! They answered all my questions and I received a promo code for it. The delivery was right on time and I was able to track it prior to its arrival. Not to mention the exhaust I ordered sounds Amazing!
Had a manufacturing defect on something I bought. They immediately shipped or replacement. No questions asked. That is customer service.
The product was delivered fast and had all the components needed to finish the job
Easy to find the product I was looking for. Had a wide variety of brands to choose from. Fast shipping. Had no issues or complaints. An all around good experience.
Package was damage on arrival shipped an original carton not tape shut product was rolling around inside box I returned it
Quick turn around time on orders! I was in desperate need of this part and thankful it shipped so quickly!
I ordered a set of nfab podium side steps for my brand new 2022 jeep gladiator. Shipping was quick and received order promptly. When I opened the package, I received one side step that was damaged and has a dent it in. Pretty disappointed.
Thank you for speaking with me, please let me know if you need anything else.
Perfect fit!
Great texture!
Well done Extreme Terrain, thank you!
Great selection. Great details on products to help make selection. Prompt delivery (actually arrived a day ahead of schedule). Easy instalation. Done!
Whenever I order from Extreme Terrain it is always a good experience, always exactly what is shown and expressed.
Delivery service was great and very happy with my purchases.
Seat belts had to be removed still put scratches on sides of box change tray is way shallow and bolts show and tray sticks out and end of box by shifter is open so dirt can travel into cabin
Thank you for speaking with me, if you need anything else, please reach out!
Quality sideview mirror. Matches the OEM one. Easy to remove old and install replacement.
Shipped/arrived quickly.
Product was exactly what I was hoping for. Install no problem. Arrived very quickly. Good job folks!
Ordered 6 weeks ago. Still not shipped. Customer service reps lie every day with a different excuse and empty promises. They refuse to call me back and refuse to contact the manufacturer to find my order. Apparently they're selling items that they don't have hoping that the third party shippers have them to fulfill their orders.
Thank you for speaking with me, Please reach out if you need anything else.
Amy
Ext 257
Great experience, quick, easy purchase! Would do it again in a second. Definitely a good ordeal.
Shipped quickly, high quality, and would buy from these people again
Absolutely love the mesh top! Quick and easy to install.
Hiccup with shipping. Not sure how my old address was anywhere in the new account I created.
Thank you for your review.
If you would like to discuss your feedback, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience, Please reach out if you would like to discuss
Your feedback.
I hope to hear from you soon!
Thank you.
Amy
Ext 257