business logo of Extreme Terrain

Extreme TerrainReviews 11,368

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
271
This company responds to reviews on average within 3 days

Instant Feedback

48,299 reviews

We monitor reviews for authenticity

Minnesota
3 reviews
0 helpful votes
Follow Erik A.
Unfollow Erik A.
Share Review
Report Review

Quality products
July 31, 2022

Great website, very easy to navigate. Endless selection that I needed for my rig.

Date of experience: July 31, 2022
Arkansas
2 reviews
0 helpful votes
Follow jgelders B.
Unfollow jgelders B.
Share Review
Report Review

Jeep drink holders
July 31, 2022

Wells signed and attractive, simple solid instal process.

Date of experience: July 31, 2022
Ohio
1 review
0 helpful votes
Follow Pamela N.
Unfollow Pamela N.
Share Review
Report Review

Sweet Ride
July 30, 2022

Quick delivery and exactly what I ordered. The quality is fantastic.

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
Follow Jose F.
Unfollow Jose F.
Share Review
Report Review

Everything was good
July 30, 2022

Fast and easy. Haven't installed exhaust but i don't forecast any issues

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
Follow Benton S.
Unfollow Benton S.
Share Review
Report Review

It was fantastic
July 30, 2022

They helped me in every way I needed even though I was being a pain

Date of experience: July 30, 2022
North Dakota
1 review
0 helpful votes
Follow Court B.
Unfollow Court B.
Share Review
Report Review

Great service and products
July 30, 2022

Shipping was fast service was great products were exactly as described

Date of experience: July 30, 2022
California
2 reviews
0 helpful votes
Follow Tim O.
Unfollow Tim O.
Share Review
Report Review

Solid tire carrier
July 30, 2022

Quick delivery and no issues with the carrier. Easy installation despite lack of instructions

Date of experience: July 30, 2022
Iowa
1 review
0 helpful votes
Follow mike G.
Unfollow mike G.
Share Review
Report Review

Tailgate cap
July 30, 2022

The tailgate cap did not come with any plastic "screws" to attach them to the tailgate.

Date of experience: July 30, 2022
Florida
1 review
0 helpful votes
Follow Ben M.
Unfollow Ben M.
Share Review
Report Review

Jeep accessories
July 30, 2022

Ease of ordering and good selection of parts. Also, in this day and time, shipping was reasonable

Date of experience: July 30, 2022
Florida
1 review
0 helpful votes
Follow Nathanael S.
Unfollow Nathanael S.
Share Review
Report Review

Title
July 30, 2022

Still new to the site. So the online part of it went how expected. Which is good

Date of experience: July 30, 2022
New Jersey
1 review
0 helpful votes
Follow Mr G.
Unfollow Mr G.
Share Review
Report Review

Exactly what I needed
July 30, 2022

They got me the right part and right quick! Good times!

Date of experience: July 30, 2022
Wisconsin
2 reviews
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Very good
July 30, 2022

Fast and easy. Cant think of anything else. So ill just write this

Date of experience: July 30, 2022
North Carolina
1 review
0 helpful votes
Follow Doyle M.
Unfollow Doyle M.
Share Review
Report Review

Amazing
July 30, 2022

I've been looking at the BedRug Bedtred for sometime now. I contacted customer support for some assistance and they came through as usual. I've used ExtremeTerrain for a lot of my purchases. I would recommend them to all my Jeep friends.

Date of experience: July 30, 2022
Iowa
1 review
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Share Review
Report Review

Great
July 30, 2022

Excellent, my many items wre allways shipped fast direct with no problems whats so ever. The items I purchased allways were the best price with shipping.

Date of experience: July 30, 2022
Kentucky
1 review
0 helpful votes
Follow Jenny E.
Unfollow Jenny E.
Share Review
Report Review

Delivery issue
August 28, 2022

Our package was left at the completely wrong address at our neighbors house down the street and across the road! The correct name and address were on the box but it was left there and it sat for almost 1 week in the rain because they were on vacation & we had no idea it was there! They brought it over when they got back but still, why in the world? Totally different name & address. We have it now and luckily they are installed and do work but that is very frustrating.

Date of experience: July 29, 2022
Support R. — Extreme Terrain Rep
over a year old

Thank you for your feedback.
If you would like to discuss your review, please
Feel free to reach out to me.
I hope to hear from you soon!

Amy
Ext 257

New Jersey
1 review
0 helpful votes
Follow Brendan F.
Unfollow Brendan F.
Share Review
Report Review

Teens first car
July 29, 2022

First time car owner but personalising my '04 Jeep. Thanks for making it nearly good proof for me.

Date of experience: July 29, 2022
Missouri
1 review
0 helpful votes
Follow david N.
Unfollow david N.
Share Review
Report Review

Lost one fox shock
July 29, 2022

3 of my shocks came in. I waited 2 days the shipping company said it was on the way. 3 days later called extreme terrain and lol 2 days later they sent a another shock. Have always been happy with the service from extreme terrain david

Date of experience: July 29, 2022
Florida
1 review
0 helpful votes
Follow Maranda F.
Unfollow Maranda F.
Share Review
Report Review

Excellent!
July 29, 2022

Easy to order arrived within a few days and was correct product!

Date of experience: July 29, 2022
New York
1 review
0 helpful votes
Follow Matthew E.
Unfollow Matthew E.
Share Review
Report Review

Great!
July 29, 2022

Very fast shipping and very good with the return process. Would recommend to a friend and shop there again!

Date of experience: July 29, 2022
District of Columbia
1 review
0 helpful votes
Follow Jennifer V.
Unfollow Jennifer V.
Share Review
Report Review

Rear tire relocation bracket
July 28, 2022

Website was easy to navigate. Prompt delivery. Excellent customer service.

Date of experience: July 28, 2022