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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Great website, very easy to navigate. Endless selection that I needed for my rig.
Wells signed and attractive, simple solid instal process.
Fast and easy. Haven't installed exhaust but i don't forecast any issues
Shipping was fast service was great products were exactly as described
Quick delivery and no issues with the carrier. Easy installation despite lack of instructions
The tailgate cap did not come with any plastic "screws" to attach them to the tailgate.
Ease of ordering and good selection of parts. Also, in this day and time, shipping was reasonable
Still new to the site. So the online part of it went how expected. Which is good
I've been looking at the BedRug Bedtred for sometime now. I contacted customer support for some assistance and they came through as usual. I've used ExtremeTerrain for a lot of my purchases. I would recommend them to all my Jeep friends.
Excellent, my many items wre allways shipped fast direct with no problems whats so ever. The items I purchased allways were the best price with shipping.
Our package was left at the completely wrong address at our neighbors house down the street and across the road! The correct name and address were on the box but it was left there and it sat for almost 1 week in the rain because they were on vacation & we had no idea it was there! They brought it over when they got back but still, why in the world? Totally different name & address. We have it now and luckily they are installed and do work but that is very frustrating.
First time car owner but personalising my '04 Jeep. Thanks for making it nearly good proof for me.
3 of my shocks came in. I waited 2 days the shipping company said it was on the way. 3 days later called extreme terrain and lol 2 days later they sent a another shock. Have always been happy with the service from extreme terrain david
Easy to order arrived within a few days and was correct product!
Very fast shipping and very good with the return process. Would recommend to a friend and shop there again!
Website was easy to navigate. Prompt delivery. Excellent customer service.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
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