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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I am still giving a 5 star rating here, communication after the order was fast, I got the items in a good time, and i work in a service department that gets graded on surveys, so i know how valuable good surveys are. However, when ordering them the description of what comes in each order said that each order contains only one bracket and hardware, so naturally I ordered 2 since I need both sides. I received my order and it has 2 separate, and identical boxes each containing 2 brackets and hardware, so now i have 4 brackets when i only needed 2. Also, what is pictured on the site, while matching the installation directions exactly in what is pictured, is completely different that what is in the boxes. What got shipped to me i know will still work, but it is not what was pictured on the website or what is pictured in the instructions.
Every order has been easy ordering and quick delivery makes extreme terrain my first stop when shopping for jeep parts.
Had some questions answered and they did not disappoint. Extreme terrain is amazing to deal with!
Order was placed and order was received in a very timely matter
Very pleased with the front and back Rugged Ridge Tube Bumpers.
The bumpers sure make my 2004 Jeep Wrangler look sharp.
Excellent service and quick shipping. Thanks very much.
Your site was easy to navigate prices were fair looking forward to next purchase
Great delivery. Great experience. Good quality. 3 inch sidesteps looks good on my truck. Will be ordering other product soon!
Delivery was good but the head mirror was not the one I wanted, I am going to exchange it.
Extremely fast shipping and response time, great experience.
I had waited for almost 7 months for my Jeep. I was eager to make it my own with some small modifications. Your site made it very easy to explore all the options available. All of my questions were put to ease. Especially if I was buying the correct item for my Jeep.
Arrived very fast! Broke a plastic clip only reason you guys didn't get 5 stars
Very good. Wife ordered all the stuff to match up with 2022 Jeep Gladiator. Everything delivered within a few days. Everything fits.
I needed something and your website had it. Gang gang
See above, it was just delivered, broken box. I haven't been able to check if it was bent.
Arrived 1 day ahead of schedule. Extract fit being a mechanic for 30 years only about 45 minutes to replace. So far it seems to be working fine
Though was disappointed it did not come with a new Cap.
Received my textured door sill protectors for my 4 door Tacoma fast and easily installed same day
All excellent and one of the fog light's was discolored and they said no problem we will send you and new one asap
You had exactly what I needed at a reasonable price.
I called and he helped me find just what I was looking for
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members