On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Its just what i needed fits perfectly for my 2015 wrangler
Easy ordering process, reasonable price, quick shipping, and pretty easy install.
I was disappointed I wasn't able to get the same top I currently have but I choose this one instead because it's in stock and available to here next week so I'm looking forward to have that here and hope it works out great it was supper easy to order and look forward to the many years of service to continue using your company
I purchased it for a Christmas gift for our Son's Jeep, but it appears to be of good quality with ample flexibility so it should not break.
On our first order - a DV8 4 door hard top was not good quality. We had to drill a new hole because it did not line up and it still doesn't seed down tight. Also, back window has a blemish and under that the top is all bubbled. Very disappointed.
Package arrived on time and materials were quality! Thanks a lot! Customer service is awesome too!
Had a question on a lighting issue on my TRD Pro Grill. The gentlemen was very friendly and was able to answer all my questions. Great customer service and will continue to do business with Extreme Terrain.
I love XT! Great products. And I love to be able to search model specific mods and see customer pics! So helpful!
Purchased wheels and tires. They were delivered when promised and bolted right on. Installed rear deck and rock light's with no issues. Updated my grill and hood. Both jolted on and fit perfectly.
Always a pleasure doing business with Extreme Terrain.
Received a suggestion part for my Jeep for more organized storage in the console. The part fits perfect. Love it!
Always prompt and the order is correct. Customer service very efficient
Good qualitey product, easy install, one aditional hole required in my Barricade bumper to align the bracket holes with the bumper ones.
Fast delivery and good product and service. Will be ordering from here in the future.
I haven't tried it yet but I plan to! I'll let you know when I do
I received my original order for a cell phone holder for my Jeep Wrangler and it was missing a part. I called and was sent another order with no problems. Thank you!
My order was shipped out the next day and arrived quickly. It was packaged well, no issues.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If