While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
It should arrive soon and installation does not appear to be too difficult.
Pleased with extreme trains experience. Not pleased with your delivery system was not notified that I was little it was delivered.
On the return, the customer service was fantastic.
I found the product to be of high quality and excellent service
The site is easy to navigate. It allows you to pick out your vehicle and shop according to what will work for that vehicle. A lot of the products have installation videos so you can see what you're getting into beforehand.
Ordering was easy. Delivery was quick. Product was as advertised.
Easy to find the item and to order. Shipping is quick also
Had friendly fast wonderful help. Very knowledgeable.
Overall good experience. You got it in a reasonable timeGreat experience! Looking forward to using the product
Great service. Great product. The Rugged Ridge tire carrier has eliminated the slapping noise caused by tailgate sag - I'm totally satisfied. Easy install - no drilling.
Thought this would help the whistling noise on my soft top roof. It did but now leaves a ringing and noise. So basically I traded one problem for another and it won't go down.
Great experience fast service awesome customer service
I get about 3 or more emails a day since I ordered what I needed. Please stop emailing me that many times! May be think about 2 times a week at the most...
Fit was perfect, only took about an hour to install. Very easy.
Good. Showed up on time and worked well. 50 character limit met.
Item arrived as described. Works very well. Happy with the quality. One star off because the item was missing a screw needed to install it so I had to go to the hardware store for one.
These running boards look great on my truck, were easy to install and mounted exactly as they should.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If