business logo of Extreme Terrain

Extreme TerrainReviews 11,125

4.4

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

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47,800 reviews
Virginia
1 review
0 helpful votes
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Great
November 28, 2022

Great service and product. I will definitely order from you guys again.

Date of experience: November 28, 2022
Georgia
1 review
0 helpful votes
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Rough Country suspension lift kit
November 28, 2022

From time of purchase to delivery was good. Have not installed the kit yet but parts were boxed well and they look good.

Date of experience: November 28, 2022
Washington
1 review
0 helpful votes
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Great job.
November 28, 2022

Everything went fine. There was a backordered part but one of your customer service agents called me and was fantastic help.

Date of experience: November 28, 2022
Texas
1 review
0 helpful votes
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Fast shipping from Extreme Terrain! Installed these fender flares and inner fender liners on a 2020 Jeep Willis, perfect fit! They are well built and solid! The turn signals and marking lights are plug and play, no problems with them.

Date of experience: November 27, 2022
Florida
1 review
0 helpful votes
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Awesome products.
November 27, 2022

I don't order often, but when business is conducted the way you guys do its an easy choice. Good web site, could use a tune up but easy if you already have some mechanical knowledge. You're products are awesome and hold up as they should. Best is you guys are as easy for first timers as well as those looking for the custom build as I have in past. Again a 5 star company, glad you are still making it through all the adversity going on in this great country of ours. GOD bless the USA.

Date of experience: November 27, 2022
Ohio
1 review
0 helpful votes
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Remote start
November 27, 2022

Instructions that can with it were better then I expected and came two days early

Date of experience: November 27, 2022
Missouri
1 review
0 helpful votes
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Floor mats
November 27, 2022

My floor mats arrived on time and they fit perfect. I would definitely buy them again.

Date of experience: November 27, 2022
Missouri
1 review
0 helpful votes
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Locks w/key
November 26, 2022

Great product. Fast shipping. The product was exactly what I was looking for. The shipping was fast enough, there wasn't much difference in wait from going locally.

Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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Parts question
November 26, 2022

I wasn't sure of what parts I needed and the sales rep took the time to research and help me with ordering the correct parts.

Date of experience: November 26, 2022
Washington
1 review
0 helpful votes
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Awesome!
November 26, 2022

Easy easy! The running boards are exactly what we wanted!:-)

Date of experience: November 26, 2022
Panama
2 reviews
2 helpful votes
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Helpful Staff!
November 26, 2022

The part I bought was thru a USA address but actually going overseas. The staff was so helpful with ensuring it was the correct part as returning it wasn't an option.

Date of experience: November 26, 2022
Florida
1 review
0 helpful votes
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Website review
December 26, 2022

I received a 10 off for requesting a catalog but when I went to use it said it was an invalid code - was a little upset at that aspect.

Date of experience: November 26, 2022
Nevada
1 review
0 helpful votes
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Good and fast
November 26, 2022

Always good and fast service.
Never get disappointed everytime i order.

Date of experience: November 26, 2022
Massachusetts
2 reviews
0 helpful votes
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Very Happy!
November 25, 2022

Excellent experience. Great variety of products and easy to navigate website.

Date of experience: November 25, 2022
New Jersey
1 review
0 helpful votes
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Thanks. What great experience
November 25, 2022

Great work and fast delivery ty
I will recommend you guys for your professional assistance thank you very much.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Switch panel
November 25, 2022

Fast service, product was as described. Will be installing it shortly.

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Site sucks
December 25, 2022

A lot of off road enthusiasts have highly modified vehicles. It's a shame you have to put in a vehytyoe to use their site. I will not be visiting them or purchasing from them.

Date of experience: November 25, 2022
Massachusetts
1 review
0 helpful votes
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...
November 25, 2022

Quick and easy and shipment got here early so pleased

Date of experience: November 25, 2022
South Carolina
1 review
0 helpful votes
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Great Value for the $$
November 24, 2022

We needed pads and rotors for my 2018 JKU. We have ordered from ET before and have always been pleased. We got pads AND rotors for the front cheaper than the local auto parts store was going to charge us for just the rotors. They were easy to install, and this brand is great!

Date of experience: November 24, 2022
California
1 review
0 helpful votes
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The Right Product for the Right Price
November 24, 2022

It should arrive soon and installation does not appear to be too difficult.

Date of experience: November 24, 2022