While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
I received product early but no tracking number was sent. I will leave review after install.
Delivered to wrong address. No problem with product as of yet. Looks good on my jeep.
Super EZ & quick! I do not have 50 characters to enter!
I ordered on Thursday and it was delivered on Saturday. I'm extremely happy with the process.
Once we received the items, we were extremely unhappy. They were cheaply made and the cost was extreme. The 2nd item in the order was even damaged. Cheap China made products. Keep it at home!
Wonderful experience, arrived in a timely manner. He will love them.
New rails/ steps look great! Install pretty straight forward and including removing the old ones took around 2.5 hours
Glad I didn't tear apart my truck and held off. If I would have know they used fed ex for their shipping would have never bought from them now I know not to and go with another company that uses a more reliable shipping company.
The parts that I ordered was shipped quickly. The item hasn't been opened because it's a Christmas present. I was very satisfied with the professional manor the order was handled.
The radiator and the hose so far I have worked great the biggest problem was the radiator came first and a week later the hoses came it would've been nice to have both at the same time
Overall good experience with selection of products and delivery.
Website was easy to use and the shipping was extremely fast!
Everything was really easy and the product was great and came on time
In February of this year my wife of nearly 20 years was killed in an rollover accident in Baja Mexico. She was driving my truck. As a tribute to my wife who LOVED her little Diablita (2001 Wranger Sport TJ). I drove her jeep home to Fresno, CA with her ashes in tow. I decided to give Diablita an overhaul, bringing her to the glory she should be. Also, I loved the jeep too, but I wanted a few things added to her. So, I found a jeep shop (Extreme 4x4 in clovis) to overhaul Diablita. We stripped off all of the suspension, and brakes, and fitted her with a new Fox 6" resevoir assisted lift. New front and rear brakes and a corrosive undercoating. I then cut the back end of the jeep off, and extended her 15", turning Diablita into an LJ! New 33" Faulkens, Blackout spoke rims, a new hardtop, interior, and had the back seat moved up 8" to make her have a bigger storage tail. A new center console with integrated stereo. And lastly, a LineX premium bedliner paint job in Desert Tan both inside and out! New custom rockpanel step bars powder coated, new tubular steel fenders all around in black powdercoating, and new bumpers with the integrated Rough Country 12K lb winch. So, needless to say, Diablita is now "The Phoenix" She is rising out of the ashes to reign again!
Delivered early in good condition. Great company that I have and will continue to use for all my Jeep accessories.
Went to Havoc offroad to order rock sliders. After a month of waiting I found out Havoc didn't even have the sliders they sold me and they couldn't get any more. They didn't notify me, I had to ask them what was going on! Then they had to check with their accounting section to request my refund. Anyway, Extreme was awesome, they actually had the product and I had it in about a week. I mounted it the day I got it and I am very happy with it and with Extreme Terrain. If I look for more accessories this will be the first site I check.
Thanks excellent service and good service and good quality product
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If