While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Half satisfied ordered the part and got it and then one week later I see if coupon that I could've saved $10. If I would've known that I would've waited. Other than that everything was fine.
Website was great, Delivery of the part was quick. It arrived intact with everything needed to assemble.
The only thing that was not great was the installation part I paid for. For some reason I never received an email about scheduling. I called a few days after my part came in. I was asked to give three days when I can bring it. They said I would be emailed with a date. I didn't receive an email, at least I couldn't find it. Who knows it might have gone in the Spam which I get hundreds of daily. Anyways decided to cancel the install part and YouTube it.
Great prices on sale! No problems! The installation videos were very helpful and one of the reasons I chose extreme terrain.
All arrived quickly and in great condition. Thanks
The part was black but not matte black but fit. Replacement was easy. But I would put into the description you need 2 sided tape and the clips.
Very fast and easy process. I ordered my floor mats on a Friday and received them Sunday the same week! Very pleased.
I originally bought the neoprene seat covers for my old wrangler and loved them so much. I bought another set for my new wrangler. They are durable, soft, easy to get dog hair off of, and super easy to install. I highly recommend them.
Had exactly what I needed like always. I love that a company focused on off-road can help me and my rig!
These lights were not hard to find and were one of the cheaper options out of the select few. They came in within 3 days and were an easy install. The left side needed a little shape work to it as it was a bit small, but after it was put in the right went in with ease and everything was smooth. These lights are extremely bright and a massive upgrade from the standard lights. Also, connected the halos to the blinker took some extra time, but nothing too hard. I love these lights and they have made a world of difference!
Ordered the Oracle HP Fog lights this time. Fast delivery. Always a good experience shopping here.
Easy ordering and love the product! Looks great and was exactly what I expected.
Fair price and nice product!
Order was shipped quickly and to top it all off the shipping was free!
Everything fit perfectly and No drilling required. Thanks
Great product for minor crack in my soft top widow- have not had it to the car wash or in rain or snow, but seems like it will do the job!
Great experience, good to know I can count on you guys for the parts that I want and need
I received product early but no tracking number was sent. I will leave review after install.
Delivered to wrong address. No problem with product as of yet. Looks good on my jeep.
Super EZ & quick! I do not have 50 characters to enter!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If