While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
I ordered a delete cover for the back of my jeep after the spare tire carrier broke. The cover came fast and in excellent condition.
They have great deals on anything you can get for your Jeep!
Professional, & good deals & product availability, will buy from ET again
Very pleased with my order. Arrived on time. Great company.
Watch Video and installation with a beautiful young lady with the cool air intake very helpful she did a great job! Wish all was like that.
Great Job!
On line order. Showed up as expected. No issues with anything.
Very easy to shop for my JL! I need to make sure what I am buying isn't made in China or Russia. Nothing worse than having Chinese shackles fail on the trail.
Easy to order and it was shipped right away, thank you for a job well done!
Very pleased with the purchasing experience. My order arrived quickly and I received a follow up email from Extreme Terrain to make sure that I had received my order.
Shopping was easy. Found the perfect Christmas present. Fast delivery too Thank you
Great experience! Product was as described and delivery was fast.
Half satisfied ordered the part and got it and then one week later I see if coupon that I could've saved $10. If I would've known that I would've waited. Other than that everything was fine.
Website was great, Delivery of the part was quick. It arrived intact with everything needed to assemble.
The only thing that was not great was the installation part I paid for. For some reason I never received an email about scheduling. I called a few days after my part came in. I was asked to give three days when I can bring it. They said I would be emailed with a date. I didn't receive an email, at least I couldn't find it. Who knows it might have gone in the Spam which I get hundreds of daily. Anyways decided to cancel the install part and YouTube it.
Great prices on sale! No problems! The installation videos were very helpful and one of the reasons I chose extreme terrain.
All arrived quickly and in great condition. Thanks
The part was black but not matte black but fit. Replacement was easy. But I would put into the description you need 2 sided tape and the clips.
Very fast and easy process. I ordered my floor mats on a Friday and received them Sunday the same week! Very pleased.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If