business logo of Extreme Terrain

Extreme TerrainReviews 11,011

4.4

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

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47,536 reviews
North Carolina
1 review
0 helpful votes
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Best Price on the internet
December 18, 2022

I am very pleased with everything from start to finish

Date of experience: December 18, 2022
California
1 review
0 helpful votes
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Lug nuts
December 18, 2022

Lug nuts worked great socket broke on the last wheel though

Date of experience: December 18, 2022
Florida
1 review
0 helpful votes
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Easy ordering, great price, free shipping, arrived quickly and in perfect condition.

Date of experience: December 18, 2022
North Carolina
1 review
0 helpful votes
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Very happy
December 18, 2022

Product is exactly as described. Very easy to find what I was looking for on the website. Prices are great. Highly recommend!

Date of experience: December 18, 2022
New York
1 review
0 helpful votes
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No responce
January 17, 2023

Never got e mail to were to go get installed had to call twice missed my appointment

Date of experience: December 18, 2022
Arkansas
1 review
0 helpful votes
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Groovy
December 18, 2022

Been ordering parts for years and this site is easy to navigate. The parts that were gonna be late; I was notified, and eveything else was on time.

Date of experience: December 18, 2022
Indiana
1 review
0 helpful votes
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Apex 2.5 ton tie rod steering kit
December 17, 2022

Professional and cared about my concerns. Only thing I could say can be better ( tracking number on my order) I did not receive and tracking information. Only received order confirmation.

Date of experience: December 17, 2022
Michigan
1 review
0 helpful votes
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Great
December 17, 2022

Easy ordering and shipped fast. Everything needed and product well packaged. Great job, will be using your services again

Date of experience: December 17, 2022
Georgia
1 review
0 helpful votes
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Courtney was very helpful
December 17, 2022

Nice nice nice nice pleasant pleasant pleasant good good good

Date of experience: December 17, 2022
Illinois
1 review
0 helpful votes
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Very Pleased
December 17, 2022

Happy to see the item was in stock and free shipping.It was a nice bonus to get 10% off

Date of experience: December 17, 2022
Colorado
1 review
0 helpful votes
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Super!
December 17, 2022

I was having trouble finding the size that I wanted until I found your web and than I had them in 3 days! THANKS!

Date of experience: December 17, 2022
South Carolina
1 review
0 helpful votes
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Husband gift
December 17, 2022

Fast pleasant experience, pretty sure he will like It!

Date of experience: December 17, 2022
Ohio
1 review
0 helpful votes
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Easy
December 17, 2022

Website easy to navigate and order from
Lots more we are looking at we will order again

Date of experience: December 17, 2022
Georgia
1 review
0 helpful votes
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Odd shipping process
January 15, 2023

Ordered 5 wheels and 4 shipped. I reached out and there was a whole process to get the 5th wheel. I received the 5th wheel and an email about a return process and then a 6th wheel arrived that I have to send back.

Date of experience: December 16, 2022
Pennsylvania
1 review
0 helpful votes
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Bumper
December 16, 2022

Package arrived in a timely manner. Bumper had slight damage. The end on the bumper was sticking out of the box and there was paint chipped off with metal showing. This happened to both ends of the bumper. It slid back and forth, in the box, during shipping..

Date of experience: December 16, 2022
Delaware
1 review
0 helpful votes
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Easy to order from. Quick to deliver. Customer service was great. I'll be buying from here again in the future

Date of experience: December 16, 2022
Massachusetts
1 review
0 helpful votes
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Excellent
December 16, 2022

Ordering was east and it arrived very quickly! Will definitely order from here again! Thank you!

Date of experience: December 16, 2022
New York
1 review
0 helpful votes
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Jeep Parts
December 16, 2022

Everything seems ok, just received order but it was 4 days later than expected.

Date of experience: December 16, 2022
Washington
1 review
0 helpful votes
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Nice bumper
December 15, 2022

Not the first and not the last time I order here fast shipping and cheap prices

Date of experience: December 15, 2022
Illinois
1 review
0 helpful votes
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Seat covers
December 15, 2022

Receive them quickly and they were everything they were supposed

Date of experience: December 15, 2022