While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
I am very pleased with everything from start to finish
Lug nuts worked great socket broke on the last wheel though
Easy ordering, great price, free shipping, arrived quickly and in perfect condition.
Product is exactly as described. Very easy to find what I was looking for on the website. Prices are great. Highly recommend!
Never got e mail to were to go get installed had to call twice missed my appointment
Been ordering parts for years and this site is easy to navigate. The parts that were gonna be late; I was notified, and eveything else was on time.
Professional and cared about my concerns. Only thing I could say can be better ( tracking number on my order) I did not receive and tracking information. Only received order confirmation.
Nice nice nice nice pleasant pleasant pleasant good good good
Happy to see the item was in stock and free shipping.It was a nice bonus to get 10% off
Fast pleasant experience, pretty sure he will like It!
Ordered 5 wheels and 4 shipped. I reached out and there was a whole process to get the 5th wheel. I received the 5th wheel and an email about a return process and then a 6th wheel arrived that I have to send back.
Package arrived in a timely manner. Bumper had slight damage. The end on the bumper was sticking out of the box and there was paint chipped off with metal showing. This happened to both ends of the bumper. It slid back and forth, in the box, during shipping..
Easy to order from. Quick to deliver. Customer service was great. I'll be buying from here again in the future
Everything seems ok, just received order but it was 4 days later than expected.
Not the first and not the last time I order here fast shipping and cheap prices
Receive them quickly and they were everything they were supposed
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If