From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to order from. Quick to deliver. Customer service was great. I'll be buying from here again in the future
Everything seems ok, just received order but it was 4 days later than expected.
Not the first and not the last time I order here fast shipping and cheap prices
Receive them quickly and they were everything they were supposed
The products are made very well. Directions to install are easy to read and follow ( could use a little more detail in some situations). Shipping is quick!
Extremely helpful, polite staff. Prompt delivery service.
Using the website was enjoyable because I could input my jeep information. Including color and the products I was considering on my vehicle. It made it easy to understand exactly what the product would look like and fit on my vehicle.
My father was wanting a spare tire cover for Christmas and recommended this site to me. Pretty good deals. Received within 3-5 days. Very happy with the products.
This is the worst company who doesn't refund you for missing and damaged items. Definitely not worth it especially with the price you pay. Kara M (customer rep) is by far the worst! She doesn't listen to you and doesn't help at all. Overall experience is awful and definitely will not recommend if buy from this company again!
The quality appears very good, but they are much smaller than the original lug nuts. In addition, there is a special socket enclosed and it will.nut holdup to an impact wrench.
The shipping was much faster than I expected. This was a gift for my son.
My order got here in no time. Website is easy to operate i found what i needed and it was easy to do so. Thank you guys so much for it getting here on time for christmas
Very easy to navigate website and find products for my jeep. I love the selection and quality of the items. I also love the fact that everyone at ExtremeTerrain are Jeep enthusiasts! My favorite shopping site for my Jeep,
I ordered 2 parts Nov 2nd with the promise of they will be delivered Nov 11th. The first part was delivered Nov 16th and was damaged in the box, so this was shipped broken but sent it anyway. Today is Dec 14th and i finally had to cancel the other part that never showed up. And every time i talked to them i get the same BS line of "this is shipping from our supplier and you'll get an email notification in 24-48 hours." surprise surprise i never got any notification. They are garbage to work with so same your money and peace of mind and get your parts somewhere else.
Smooth transaction, easy to navigate on the
web site
Very simple to order. The email confirmation and tracking information are very helpful.
Always pleased. Been looking for a black jk grill since I bought my Jeep. I just wish I bought it sooner.
Giving a gift for Christmas I do not have a review to give therefore Thank you very much for your time
So far ordering and delivery is good. Parts look like what I ordered, haven't been able to install yet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members