While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
I love the great selection of parts and the easy to use website
Ordered gifts on web site I was annoyed that I could not choose my shipping
Folks on the phone really know there products very happy with the level of detail provided in my questions.
I loved how Extreme Terrain sorted items by what fit my vehicle. Very handy!
Made order on line no.problems.seems too be on time for delivery as well
The attachment hardware that was shipped separately had been previously installed and 3 brackets were missing. Also the nuts and bolts were loose in the box and there were NO assembly instructions. These problems were finally rectified but I had to repack everything and ship it back. UGH!
Shipping department dropped the ball on this order but in the end it turned out ok.
I do like the product but all this could have been avoided with a little care!
Always easy to find parts you need or just the parts you want
Always a lot of options and fast shipping. My go to for my Jeep needs!
Prompt shipping and great price! Checked the same item with competitors and nobody came close.
Very easy installation, made a big difference.
This will make a big difference off routing I will be able to see where I'm going off-road, this will make a wonderful addition to the jeep
Love the pictures and customization to me jeep. It makes it easier to pick items because they are specific to my keep specs.
The navigation was easy, the prices were good and delivery was fast.
I haven't gotten the chance to get them put on, but I will this week.
Fast efficient delivery very easy to place the order.
Site is easy to navigate, a lot of products, fast shipping. All processed and received in a weeks time
He has enjoyed everything that I have bought him.looking in to buying more after Christmas for his jeep willy.
Super fast delivery and excellent installation video!
I ordered a delete cover for the back of my jeep after the spare tire carrier broke. The cover came fast and in excellent condition.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If