business logo of Extreme Terrain

Extreme TerrainReviews 11,016

4.4

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

Instant Feedback

47,544 reviews
Tennessee
1 review
0 helpful votes
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Great website. Easy to use
December 13, 2022

I love the great selection of parts and the easy to use website

Date of experience: December 13, 2022
Maryland
1 review
0 helpful votes
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Quick N Easy
December 13, 2022

Thank you for the quick & easy ordering and delivery

Date of experience: December 13, 2022
New Jersey
1 review
0 helpful votes
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Almost perfect
December 13, 2022

Ordered gifts on web site I was annoyed that I could not choose my shipping

Date of experience: December 13, 2022
District of Columbia
1 review
0 helpful votes
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Great customer service
December 13, 2022

Folks on the phone really know there products very happy with the level of detail provided in my questions.

Date of experience: December 13, 2022
North Dakota
1 review
0 helpful votes
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Easy to find what fits
December 13, 2022

I loved how Extreme Terrain sorted items by what fit my vehicle. Very handy!

Date of experience: December 13, 2022
Georgia
3 reviews
0 helpful votes
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Parts 4 truck
December 13, 2022

Made order on line no.problems.seems too be on time for delivery as well

Date of experience: December 13, 2022
Illinois
1 review
0 helpful votes
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LONG JOURNEY
January 12, 2023

The attachment hardware that was shipped separately had been previously installed and 3 brackets were missing. Also the nuts and bolts were loose in the box and there were NO assembly instructions. These problems were finally rectified but I had to repack everything and ship it back. UGH!
Shipping department dropped the ball on this order but in the end it turned out ok.
I do like the product but all this could have been avoided with a little care!

Date of experience: December 13, 2022
Oklahoma
1 review
0 helpful votes
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Shopping
December 13, 2022

Always easy to find parts you need or just the parts you want

Date of experience: December 13, 2022
Maryland
1 review
0 helpful votes
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Always reliable!
December 12, 2022

Always a lot of options and fast shipping. My go to for my Jeep needs!

Date of experience: December 12, 2022
California
1 review
0 helpful votes
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Prompt shipping and great price! Checked the same item with competitors and nobody came close.

Date of experience: December 12, 2022
Nevada
1 review
0 helpful votes
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Super nice and bright
December 12, 2022

Very easy installation, made a big difference.
This will make a big difference off routing I will be able to see where I'm going off-road, this will make a wonderful addition to the jeep

Date of experience: December 12, 2022
New York
1 review
0 helpful votes
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N/a
December 12, 2022

It was good, helpful. Easy to use. Easy to find. Overall good experience. Will use again

Date of experience: December 12, 2022
Florida
1 review
0 helpful votes
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Love this site!
December 12, 2022

Love the pictures and customization to me jeep. It makes it easier to pick items because they are specific to my keep specs.

Date of experience: December 12, 2022
North Carolina
1 review
0 helpful votes
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Easy sale.
December 12, 2022

The navigation was easy, the prices were good and delivery was fast.

Date of experience: December 12, 2022
Texas
1 review
0 helpful votes
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My covers
December 11, 2022

I haven't gotten the chance to get them put on, but I will this week.

Date of experience: December 11, 2022
Kentucky
2 reviews
0 helpful votes
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Seat for 95 YJ
December 11, 2022

Fast efficient delivery very easy to place the order.

Date of experience: December 11, 2022
Virginia
1 review
0 helpful votes
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Best Experience
December 11, 2022

Site is easy to navigate, a lot of products, fast shipping. All processed and received in a weeks time

Date of experience: December 11, 2022
New Jersey
1 review
0 helpful votes
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Everything I ordered has come on time.
December 11, 2022

He has enjoyed everything that I have bought him.looking in to buying more after Christmas for his jeep willy.

Date of experience: December 11, 2022
Virginia
1 review
0 helpful votes
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Cold air intake
December 11, 2022

Super fast delivery and excellent installation video!

Date of experience: December 11, 2022
Illinois
1 review
0 helpful votes
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Delete cover
December 11, 2022

I ordered a delete cover for the back of my jeep after the spare tire carrier broke. The cover came fast and in excellent condition.

Date of experience: December 11, 2022