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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Although it had to be ordered and shipped, the cost for my fuel pump housing assembly was 1/2 what the local part stores wanted for the same item. It was a no-brainer. Great experience. Good job guy's and gal's!
Fast shipping. Packages packed nicely. Great product and prices.
I have not made many purchases but the ones I have made (2024) arrived on time, products fit perfectly without any problems or quality issues and has given me enough confidence in Extreme Terrain to come back and make further purchases.
Shipping was on time package was pretty. All my stuff was just like the photos
I've purchased a few items for my 05 Tacoma and everything has come quick and well packaged. No damage to any of the items I ordered. Headlights were easy to install and it came with instructions.
The Door Handle Inserts came in on time and the install was easy. The videos available on your site helped me install these inserts with confidence. They look good and makes a nice accent to my Jeep. Have one more small mod coming in to help lock down my hood better than the originals.
Ive ordered many parts from Extreme Terrain and they never fail, items are shipped and at my door within a couple days.
Everything is quality and made easy to order. From coil packs to rock sliders to ball joints it's proven to be quality.
I only have 1problem having trouble changing pass word won't take the one I had
So easy to order the correct product. Arrives on time and what you ordered.
Always on time and great products would not use another company 👍👍👍
Of all the orders I've made there have been zero issues, makes ordering parts very easy
Chance helped me with my order. I had no idea if the tires inwanted would fit the rims. Chance confiemed the fit, and i was much more confident in placing the order.
Have always been helpful in confirming fitment and handling any issues that come up.
Great online catalog vehicle specific items, then alternates.
Many options. Photos of customer builds, helps make decisions.
I ordered the Smittybuilt XRC body armor and I had to return it back multiple times because the product was delivered damage during transport. If the parts were properly wrapped better for this heavy equipment it would get damaged during delivery. Each time my order came, I had parts of the fenders poking out of the box on multiple sides and the thin foam pad didn't protect the edges of the fenders from being scratched and damaged. I had to send this package back twice and on the third time it happened again after I strictly requested that they add additional protection to avoid the product from riping the box open and getting all scratched up due to the FedEx not caring how they deliver the huge box. It's a shame that this is how they don't care about your time and hard earned money I spent to buy their products, when they don't protect it better inside the box. Other companies spend the time to make sure their products are better protected for shipping.
I find the return process not friendly and pushing your hassle free insurance which I consider a price gouging trick.
I can't wait to dig into this site more for the possible future upgrades
I have always had a great experience ordering from here. I love this website!
Great purchase by far! Quality looks beyond great!
Makes my jeep look even better!
Easy assembly!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members