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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Everything fits and works properly, will continue to order from you, thanks
Incredible customer service support to get my account to reflect the important information. Dealing with each representative reflected a positive attitude and willingness to make my experience like I was the only one who matters. Great products at great prices will keep me coming back.
I've always found what I was looking for. The site is easy to navigate and always has new Taco parts.
Everything I have ordered has been as described and delivered as promised.
Easy to search products, the videos about the item is great. All the information and pictures of the item are there. You know exactly what you will be ordering.
Before I placed my order, customer support was very helpful in helping me with my decision.
Got my frame and windshield few years ago and finally going to put them on we will see
Awesome selection. Website easy to navigate and find the parts that fit.
Previous purchase was AMp Research running boards. Had quality issue with missing parts. Nick in customer service walked me through the whole process of getting replacedment product instead of just getting the missing parts. He was amazing as I was a bit reluctant to repackage a 95lb box. He said "we can do this",, and we did. Smooth as glass. Awesome customer service by Nick.
The only negitive commet is the anoying rock music during the install videos. Yes I know it is turned down but im really tring to concentrate on what the install commenter is saying and the music is a distraction. Otherwise perfect expierence.
Needed a small item for my truck. Found it right away, it was priced right and shipped quickly. I will do business with them again.
I have always had a great experience with Extreme terrain. These products are amazing and have always fit my need.
Same as title. Ordered on a Tuesday, paid for 2 day shipping. 3 days later fedex still doesn't have the package.
Thank you for always having great service. Sometimes, allowing for local pickup. Having expert advice and an excellent selection.
I called before I ordered my item and was able to get advice and my item price matched to another website. They were very friendly and willing to help. Just because of the friendliness and knowledge staff ill do business with them again.
Every order has been great. I have to add more words so every order has been a great experience
Always give you what you order, they'll hook you up with all your Jeep needs!
Everything went according to plan. I had no issues with ordering
I've bought tons of parts over the last 10-15 years for my previous TJ and LJ and now Taco and everything you could want is here. Prices are fair and shipping times are fast considering the sheer amount of mail floating through the USA. Next to J&P Cycles, ET is one of my favorite places to buy from.
Excellent products. Sometimes at very good prices, of very good quality, so far the best site to shop for vehicle accessories. Very good place, thans you for your service
The better price, the better place to buy
I always find what I need and if I have questions I just use the chat feature. I get the answers I need quickly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Brett,
I'm sorry that your order was not shipped and delivered within the timeframe you expected or paid for. You have every right to be upset about this. I see that you have spoken to customer service, and the package was deemed lost. We refunded you on 8/8/2025 back to your original method of payment. I have also refunded you for the shipping. I apologize again, and if there is anything else we can assist you with, please let us know.
Thank you,
Allison