business logo of Extreme Terrain

Extreme TerrainReviews 10,966

4.4

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

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47,462 reviews
Illinois
1 review
0 helpful votes
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Tail lights
January 8, 2023

Shipped on time. Installation took 30 minutes or less. Looks great. The only thing is when I turn left I get a fault. The right-side works just fine. Would love a fix. But still looks great.

Date of experience: January 8, 2023
New York
1 review
0 helpful votes
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I'm extremely happy with my overall experience with Extreme Terrain. I will definitely purchase more products for my Jeep Wrangler. Thank you

Date of experience: January 8, 2023
Texas
1 review
0 helpful votes
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Great customer service and product
January 8, 2023

I ordered flush mount oracle tail lights for my Jeep gladiator and the first order was defective. Extreme terrain customer service had a new set sent out to me within 3 days. Highly impressed with the customer service and the tail lights look great.

Date of experience: January 8, 2023
Pennsylvania
1 review
0 helpful votes
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Came
February 7, 2023

Ok it was nice just looked for what I wanted and found it

Date of experience: January 8, 2023
Nevada
1 review
0 helpful votes
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Great fix!
January 7, 2023

Received the part quickly and used the video attached to do the installation myself. Worked out great, back to being trail ready!

Date of experience: January 7, 2023
California
2 reviews
0 helpful votes
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Mostly fine
January 7, 2023

Ordering was great and delivery quick. The biggest disappointment was the installation and instructions. They were really vague and downright incorrect. They referenced a green wire when the wire was actually yellow.As mentioned in other reviews, the included wire connectors suck. I had some Positaps sitting aroung and they worked great. Good value, but not real high quality.

Date of experience: January 7, 2023
Kenya
1 review
0 helpful votes
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Dv8 roof rack
January 7, 2023

Very well packaged and high quality, but lacked instructions.

Date of experience: January 7, 2023
Texas
1 review
0 helpful votes
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Oracle led tail lights
January 7, 2023

I have had a great experience buying from y'all. The reverse lights are almost as bright as headlights

Date of experience: January 7, 2023
Texas
1 review
0 helpful votes
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Where is the logo?
February 6, 2023

Disappointed in the engraved logo size "wrangler". Its very small.

Date of experience: January 7, 2023
Illinois
1 review
0 helpful votes
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Awesome price awesome parts
January 7, 2023

Great to do business with super fast delivery killer prices

Date of experience: January 7, 2023
Texas
1 review
0 helpful votes
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FedEx delayed my package for over a week after its initial delivery date, they're the only issue. Extreme Terrain always has the best customer service and was helpful to track down my package and keep me updated.

Date of experience: January 7, 2023
Illinois
2 reviews
0 helpful votes
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Easy
January 7, 2023

Easy to shop online, easy to checkout online, and items arrived on time.

Date of experience: January 7, 2023
North Carolina
1 review
0 helpful votes
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Great Product Reasonable Price
January 7, 2023

Starter was delivered ahead of schedule. Installation was easy. You don't know how bad the original starter is until you have a new one. Installation took about 30 minutes. Easy-peasy.

Date of experience: January 7, 2023
New York
1 review
0 helpful votes
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Fedx
January 7, 2023

Everything was great about the actual product. The quality and ease of assembly was very good. Unfortunately we have a big problem with FedEx that still hasn't been solved. They keep shipping to the wrong address. Luckily o was able to retrieve this package. I'm currently waiting for another order from you that is lost again as I write this review. Change to ups! Lol. Thanks.
Gary

Date of experience: January 7, 2023
Florida
1 review
0 helpful votes
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Love it!
January 7, 2023

Super easy to set up and looks great! Took less than 20 minutes.

Date of experience: January 7, 2023
Pennsylvania
1 review
0 helpful votes
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Deformed flares
February 5, 2023

Just pulled flares out of box to install...not a good fit...flares deformed

Date of experience: January 6, 2023
Florida
1 review
0 helpful votes
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Excellent Service!
January 6, 2023

Fast shipment and great service! I try to use Extreme Terrain for all my Jeep needs!

Date of experience: January 6, 2023
Illinois
1 review
0 helpful votes
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Fast delivery
January 6, 2023

Ordered the parts and then where delivery within a reasonable time.

Date of experience: January 6, 2023
Kansas
2 reviews
0 helpful votes
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Fast ship, good prices.
January 6, 2023

Good prices and fast shipping. Plenty of parts to pick from.

Date of experience: January 6, 2023
Ohio
1 review
0 helpful votes
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2017 Toyota Tacoma
January 6, 2023

Ordered preformed mud flaps and iarmor running boards. Delivery was very quick and items fit to vehicle with no issues.

Date of experience: January 6, 2023