While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Shipped on time. Installation took 30 minutes or less. Looks great. The only thing is when I turn left I get a fault. The right-side works just fine. Would love a fix. But still looks great.
I'm extremely happy with my overall experience with Extreme Terrain. I will definitely purchase more products for my Jeep Wrangler. Thank you
I ordered flush mount oracle tail lights for my Jeep gladiator and the first order was defective. Extreme terrain customer service had a new set sent out to me within 3 days. Highly impressed with the customer service and the tail lights look great.
Received the part quickly and used the video attached to do the installation myself. Worked out great, back to being trail ready!
Ordering was great and delivery quick. The biggest disappointment was the installation and instructions. They were really vague and downright incorrect. They referenced a green wire when the wire was actually yellow.As mentioned in other reviews, the included wire connectors suck. I had some Positaps sitting aroung and they worked great. Good value, but not real high quality.
Very well packaged and high quality, but lacked instructions.
I have had a great experience buying from y'all. The reverse lights are almost as bright as headlights
Disappointed in the engraved logo size "wrangler". Its very small.
Great to do business with super fast delivery killer prices
FedEx delayed my package for over a week after its initial delivery date, they're the only issue. Extreme Terrain always has the best customer service and was helpful to track down my package and keep me updated.
Starter was delivered ahead of schedule. Installation was easy. You don't know how bad the original starter is until you have a new one. Installation took about 30 minutes. Easy-peasy.
Everything was great about the actual product. The quality and ease of assembly was very good. Unfortunately we have a big problem with FedEx that still hasn't been solved. They keep shipping to the wrong address. Luckily o was able to retrieve this package. I'm currently waiting for another order from you that is lost again as I write this review. Change to ups! Lol. Thanks.
Gary
Just pulled flares out of box to install...not a good fit...flares deformed
Fast shipment and great service! I try to use Extreme Terrain for all my Jeep needs!
Ordered the parts and then where delivery within a reasonable time.
Good prices and fast shipping. Plenty of parts to pick from.
Ordered preformed mud flaps and iarmor running boards. Delivery was very quick and items fit to vehicle with no issues.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If