While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Good prices and fast shipping. Plenty of parts to pick from.
Ordered preformed mud flaps and iarmor running boards. Delivery was very quick and items fit to vehicle with no issues.
Fast and easy ordering. Great description of parts. Several options for payment is nice also.
It seems pretty easy to assemble. The only issues were packaging for delivery or delivery there was a few spots that were scraped down that need to be touched up on the bumper. Also the bumper is bowed and a little off set
Very easy parts were available and fast shipping great company to deal with
The video linked on the page where I bought this part is very helpful and answered all of my questions.
Dylan (Ă—332) was so very helpful when I called to discuss my purchase.
Easy to find parts. Quick checkout. Great shipping times.
The kit looks great. Easy to install.
However, the 2 pieces that are for the door are made for power windows.
Service was fast and simple with the exception of all the emails I get not related to my purchase I've no complaints
Your site said u have rims in stock but then u send me reply not in stock and refund my money thanks for refund but waist my time looking at what u dont have need to update your site
Thuoght
Have ordered numerouse items from Extreme Terrain and have been happy with every purchase. Thank you E.T. For the great service and quick to ship out my items
Ordered parts on 12/29/22 paid for 2 day shipping and didn't receive until 1/5/23. Overall not very impressed. But I am happy with the parts
Either a part is missing or they sent a wrong part. 2" tube to the throttle body, but a 3"Breather and no connecting parts. Phone not answered and no messaging. No instructions either, no parts list.
This is the 1st issue I have had. Will order again
Everything I have purchased has been incredible
Received in great shape and before expected delivery date. Adams driveshaft was easy install and working great. Note- make sure you select the front shaft with the flange front or yoke type- your choice both work. But the front flange will be removed to replace with yoke. Extra step not noted in video. I chose the yoke type driveshaft as personal preference.
I bought one item one time and have been inundated with a flood of email advertising- like a dozen ads and videos and bull$#*! surveys. Get on these jerk's mailing list is a mistake.
My overall experience was better than good but findng what I was looking for was hit or miss and meant wading through page after page of things not even related to my simple search.
I was quite surprised how quickly we got product delivered considering order was going to Canada!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If