While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Once again, the actual delivery time was days quicker than the estimated. Thank you!
Great product! Received in just two days after ordering!
High quality and fast shipping for my first order. New to Jeeps so this order has started me looking for more parts to customize my 2016 Jeep.
The shipping was fast like always but the packaging wasn't good this time there wasn't nothing stopping the bumper from moving around and the ends of the bumper was poking out the sides the ends of the bumper was scratched up and full of dirt and grass
Quick and easy to find parts for your vehicle, great selection and great prices. Super fast shipping.
Both items dressed up the interior of an drab Sport
Received the part I ordered in a timely manner and I am satisfied with the ease that it was to get my part ordered and received
Great looking floor mats. Curious to see how they hold up but messed so far!
Purchasing this through Extreme terrain was easy. Smittybilt made a solid well designed bracket.
It came when was supposed to, undamaged, good quality n easy install, n looks good,I'm a happy camper
Order arrived ahead of schedule and packaging was excellent. Love my new bumper!
Purchased new headlights in June of 2022. The first rain we had they got water in them. They are six months old and ExtremeTerrain is saying they will not replace them. What sort of company and product only offers a 30 day warranty. Complete trash product and support.
It's was great, I will always be a customer. I love the products
Excellent experience. Very satisfied with the process
Availability of item. Easy to install. Covers look great!
The box was damaged on both ends, the bumper has marks on both ends. The packaging failed or the delivery service mishandled the box.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If