While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Very easy shopping and checkout. Quick shipping. Bought several hundreds of dollars of products and will buy more.No problems. Don't hesitate.
You sent a package I didn't order. I tried to send it back, but the incompetence I experienced was astoundingly. It now sits at the local Walgreens in need of a shipping label they're supposedly unable to print.
The part was incorrect or it was damaged at production, asked for refund and was told I had to pay $10 for return tags. Not gonna pay for company mistake.
I had a great experience. The item that i was looking for was very easy to find. Site was very easy to navigate.
Everything I've ever ordered from Extreme Terrain has been delivered in 3-4 days. Great prices, great products, great service.
Received item in a timely manner. Have not installed it yet, due to inclement weather here. Hope to install soon.
I did not receive my complete order. I have notified by email and still have no conclusion to where it is or if another item is being shipped. This was my first order and it's very disappointing
From online order to receiving order came within four days of order.
Always great shopping with you.easy to order and delivery good timing
I ordered my wheels on Tuesday and received them on Thursday.
It was perfect and definitely not used. Thanks! Check out was easy, delivered promptly.
Very easy to to business with your company. Not many like that these days
Still waiting on some of my order but I've received a speedy delivery on the 1st portion.
I ordered a new radiator for my Jeep Wrangler and it came in after only a couple of days and was not damaged and a perfect fit. Will buy again from this company just hopefully not a radiator anytime soon!
Just a little more room to put the coolers. Haul the chairs,luggage,blinds,and the quarry that I hunt. Leaving my truck bed for the heavy items.
Awsome!very nice stuff!bought a jeep!ordered it and it fit my jeep! Please send me a magazine that would be great
Excellent product and quick shipping. Would recommend.
For most of the items I have ordered, my experience has been great. One item has tasted the experience. Ordered 93 Jeep YJ valve cover gasket. They had description wrong and part they sent was for CJ.
No biggie. Go through trouble of repackaging wrong part and drive it to FedEx.
They then send me the same wrong part again! At this point all I want is a refund. They give me even more hoops to jump through for the same mistake they made the first time.
Other than that mess, other orders have been fine.
EVERYTHING WORKED OUT GREAT AND I LOVE THE WAY MY JEEP LOOKS THE ONLY ISSUE I HAVE IS THE REAR SHOCKS ARE PRETTY STIFF SO ITS A LITTLE RUFFER RIDE NOW
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If