business logo of Extreme Terrain

Extreme TerrainReviews 10,943

4.3

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

Instant Feedback

47,425 reviews
Texas
2 reviews
0 helpful votes
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Great vender
February 1, 2023

Very easy shopping and checkout. Quick shipping. Bought several hundreds of dollars of products and will buy more.No problems. Don't hesitate.

Date of experience: February 1, 2023
Colorado
1 review
0 helpful votes
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Over it
March 3, 2023

You sent a package I didn't order. I tried to send it back, but the incompetence I experienced was astoundingly. It now sits at the local Walgreens in need of a shipping label they're supposedly unable to print.

Date of experience: February 1, 2023
Texas
1 review
0 helpful votes
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Bad Experience
March 3, 2023

The part was incorrect or it was damaged at production, asked for refund and was told I had to pay $10 for return tags. Not gonna pay for company mistake.

Date of experience: February 1, 2023
California
1 review
0 helpful votes
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Easy to Find
February 1, 2023

I had a great experience. The item that i was looking for was very easy to find. Site was very easy to navigate.

Date of experience: February 1, 2023
Texas
1 review
0 helpful votes
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Great product, fast shipping!
February 1, 2023

Everything I've ever ordered from Extreme Terrain has been delivered in 3-4 days. Great prices, great products, great service.

Date of experience: February 1, 2023
Texas
1 review
0 helpful votes
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Received item in a timely manner. Have not installed it yet, due to inclement weather here. Hope to install soon.

Date of experience: February 1, 2023
Louisiana
1 review
0 helpful votes
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Low
March 3, 2023

I did not receive my complete order. I have notified by email and still have no conclusion to where it is or if another item is being shipped. This was my first order and it's very disappointing

Date of experience: February 1, 2023
Pennsylvania
1 review
0 helpful votes
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From online order to receiving order came within four days of order.

Date of experience: February 1, 2023
Missouri
1 review
0 helpful votes
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Always great shopping with you.easy to order and delivery good timing

Date of experience: February 1, 2023
Michigan
1 review
0 helpful votes
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Fast service.
January 31, 2023

I ordered my wheels on Tuesday and received them on Thursday.

Date of experience: January 31, 2023
South Carolina
1 review
0 helpful votes
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Used Mirror
January 31, 2023

It was perfect and definitely not used. Thanks! Check out was easy, delivered promptly.

Date of experience: January 31, 2023
California
1 review
0 helpful votes
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Excellent service
January 31, 2023

Very easy to to business with your company. Not many like that these days

Date of experience: January 31, 2023
Kansas
1 review
0 helpful votes
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Still waiting on some of my order but I've received a speedy delivery on the 1st portion.

Date of experience: January 31, 2023
Alabama
1 review
0 helpful votes
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Fast shipping Great products
January 31, 2023

I ordered a new radiator for my Jeep Wrangler and it came in after only a couple of days and was not damaged and a perfect fit. Will buy again from this company just hopefully not a radiator anytime soon!

Date of experience: January 31, 2023
Florida
1 review
0 helpful votes
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Product
January 31, 2023

Fast delivery and excellent product. Took about 3 hours to install

Date of experience: January 31, 2023
Ohio
1 review
0 helpful votes
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A Little Extra
January 30, 2023

Just a little more room to put the coolers. Haul the chairs,luggage,blinds,and the quarry that I hunt. Leaving my truck bed for the heavy items.

Date of experience: January 30, 2023
Missouri
1 review
0 helpful votes
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Jeep stuff
January 30, 2023

Awsome!very nice stuff!bought a jeep!ordered it and it fit my jeep! Please send me a magazine that would be great

Date of experience: January 30, 2023
Ohio
1 review
0 helpful votes
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Dome lights
January 30, 2023

Excellent product and quick shipping. Would recommend.

Date of experience: January 30, 2023
Texas
2 reviews
0 helpful votes
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Mixed review
March 1, 2023

For most of the items I have ordered, my experience has been great. One item has tasted the experience. Ordered 93 Jeep YJ valve cover gasket. They had description wrong and part they sent was for CJ.

No biggie. Go through trouble of repackaging wrong part and drive it to FedEx.

They then send me the same wrong part again! At this point all I want is a refund. They give me even more hoops to jump through for the same mistake they made the first time.

Other than that mess, other orders have been fine.

Date of experience: January 30, 2023
Indiana
1 review
0 helpful votes
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LIFT KIT
January 30, 2023

EVERYTHING WORKED OUT GREAT AND I LOVE THE WAY MY JEEP LOOKS THE ONLY ISSUE I HAVE IS THE REAR SHOCKS ARE PRETTY STIFF SO ITS A LITTLE RUFFER RIDE NOW

Date of experience: January 30, 2023