While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
I was sent the wrong item. I ordered the cargo liner with the subwoofer protection and received a regular cargo liner.
Keep up the good work. Fast, easy and a pleasure to work with.
Pictures showed the actual damage. I was worried it would be bent or have more damage. Honestly the pictures made the scratches look worse than they actually are. Fast delivery.
Purchased and received in time to replace before my trip.
Excellent can't wait to buy more stuff for my jeep
I have ordered several products from here and have always been satisfied with the products and the service! They are my first go to for anything for my 2018 Wrangler JK!
I ordered this exhaust tip and it came very quick! The website is great to work with and offers a lot of great tacoma specific options!
I bought a lift kit in November, got sent the wrong kit that was advertised online. I sent the kit back to get the right kit sent to me. Now I'm January the lot arrived and was the same kit as the first one. Two months later, extreme terrain figure out the advertised the wrong kit for the price that was shown online. They didn't even try to help fix their problem and mistake. They'd rather have an unhappy customer. So before you buy for this company, I'd be careful cause they're aren't helpful in resolving their own mistakes.
My experience was great, staff were friendly and helpful.
I love the new mods I got and can't wait to get more!
Ordered online with no problem and shipped extremely fast.
Yall make it very easy to shop for parts. The site tells if it fits my year, Jeep. And product came in earlier than expected.
Shipped fast. Site was user friendly. Great experience!
Really easy ordering the part and arrived quickly.
Site was easy to navigate. I found what I was looking for without much trouble and received my order in a timely manner. Price was comparable with other online retailers. Will use again if the need arises. (I work in an autobody shop).
Ordering was easy but when I got to shipping, it wouldn't allow me to save and continue on my iPad or laptop. The order had to be completed on my phone. Other than that, the video was very informative and helped me pick exactly what I wanted and the installation video was also a deciding factor
The order came quickly and was very good quality, if I order something else it will be from extreme terrain!
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If