business logo of Extreme Terrain

Extreme TerrainReviews 10,943

4.3

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
How would you rate Extreme Terrain?
grey star
grey star
grey star
grey star
grey star

Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

Instant Feedback

47,424 reviews
California
1 review
0 helpful votes
Follow A N.
Unfollow A N.
Send Message
Share Review
Report Review

Wrong Item
March 6, 2023

I was sent the wrong item. I ordered the cargo liner with the subwoofer protection and received a regular cargo liner.

Date of experience: February 4, 2023
Utah
2 reviews
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Send Message
Share Review
Report Review

Getting in/out of Jeep made simple
February 4, 2023

Keep up the good work. Fast, easy and a pleasure to work with.

Date of experience: February 4, 2023
Illinois
1 review
0 helpful votes
Follow Edwin H.
Unfollow Edwin H.
Send Message
Share Review
Report Review

5 STARS
February 4, 2023

As always, my experience was excellent. Great communication, fast shipping and quality products.

Date of experience: February 4, 2023
Ohio
1 review
0 helpful votes
Follow Kyle H.
Unfollow Kyle H.
Send Message
Share Review
Report Review

Item was as listed
February 3, 2023

Pictures showed the actual damage. I was worried it would be bent or have more damage. Honestly the pictures made the scratches look worse than they actually are. Fast delivery.

Date of experience: February 3, 2023
Illinois
1 review
0 helpful votes
Follow Eric Y.
Unfollow Eric Y.
Send Message
Share Review
Report Review

Quick and Easy
March 5, 2023

Purchased and received in time to replace before my trip.

Date of experience: February 3, 2023
Canada
1 review
0 helpful votes
Follow brian Y.
Unfollow brian Y.
Send Message
Share Review
Report Review

Great service helpful staff
February 3, 2023

Excellent can't wait to buy more stuff for my jeep

Date of experience: February 3, 2023
Pennsylvania
1 review
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Send Message
Share Review
Report Review

Extreme Purple
February 3, 2023

I have ordered several products from here and have always been satisfied with the products and the service! They are my first go to for anything for my 2018 Wrangler JK!

Date of experience: February 3, 2023
Ohio
2 reviews
0 helpful votes
Follow Livia G.
Unfollow Livia G.
Send Message
Share Review
Report Review

Mrbp hexagonal exhaust tip
February 3, 2023

I ordered this exhaust tip and it came very quick! The website is great to work with and offers a lot of great tacoma specific options!

Date of experience: February 3, 2023
Georgia
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Send Message
Share Review
Report Review

Great
February 3, 2023

Always my go to jeep shop! They always have a wide selection of products at a hood and fair price.

Date of experience: February 3, 2023
California
1 review
2 helpful votes
Follow Francisco C.
Unfollow Francisco C.
Send Message
Share Review
Report Review

Worst Service!
March 5, 2023

I bought a lift kit in November, got sent the wrong kit that was advertised online. I sent the kit back to get the right kit sent to me. Now I'm January the lot arrived and was the same kit as the first one. Two months later, extreme terrain figure out the advertised the wrong kit for the price that was shown online. They didn't even try to help fix their problem and mistake. They'd rather have an unhappy customer. So before you buy for this company, I'd be careful cause they're aren't helpful in resolving their own mistakes.

Date of experience: February 3, 2023
South Carolina
1 review
0 helpful votes
Follow anthony X.
Unfollow anthony X.
Send Message
Share Review
Report Review

Seat covers
February 3, 2023

My experience was great, staff were friendly and helpful.

Date of experience: February 3, 2023
Arizona
1 review
0 helpful votes
Follow Cassandra F.
Unfollow Cassandra F.
Send Message
Share Review
Report Review

So much fun
February 2, 2023

I love the new mods I got and can't wait to get more!

Date of experience: February 2, 2023
Kentucky
1 review
0 helpful votes
Follow Gerald L.
Unfollow Gerald L.
Send Message
Share Review
Report Review

New order
February 2, 2023

The order came to my residence a day early ant the hinge fit well.

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
Follow Wilma V.
Unfollow Wilma V.
Send Message
Share Review
Report Review

Great Service
February 2, 2023

Ordered online with no problem and shipped extremely fast.

Date of experience: February 2, 2023
New Jersey
1 review
0 helpful votes
Follow Joe F.
Unfollow Joe F.
Send Message
Share Review
Report Review

Easy shoppimg
February 2, 2023

Yall make it very easy to shop for parts. The site tells if it fits my year, Jeep. And product came in earlier than expected.

Date of experience: February 2, 2023
Virginia
1 review
0 helpful votes
Follow Brian X.
Unfollow Brian X.
Send Message
Share Review
Report Review

Wrangler gas cap cover
February 2, 2023

Shipped fast. Site was user friendly. Great experience!

Date of experience: February 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Send Message
Share Review
Report Review

Easy install
February 2, 2023

Really easy ordering the part and arrived quickly.

Date of experience: February 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Liz Q.
Unfollow Liz Q.
Send Message
Share Review
Report Review

Quick, easy, and efficient
February 2, 2023

Site was easy to navigate. I found what I was looking for without much trouble and received my order in a timely manner. Price was comparable with other online retailers. Will use again if the need arises. (I work in an autobody shop).

Date of experience: February 2, 2023
Ohio
1 review
0 helpful votes
Follow Erik V.
Unfollow Erik V.
Send Message
Share Review
Report Review

Website
February 2, 2023

Ordering was easy but when I got to shipping, it wouldn't allow me to save and continue on my iPad or laptop. The order had to be completed on my phone. Other than that, the video was very informative and helped me pick exactly what I wanted and the installation video was also a deciding factor

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
Follow Larry K.
Unfollow Larry K.
Send Message
Share Review
Report Review

Very happy customer
February 1, 2023

The order came quickly and was very good quality, if I order something else it will be from extreme terrain!

Date of experience: February 1, 2023