While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Order promptly received; have yet to install due to an aggravated rotator cuff (tennis :)
Quick and easy to order and quick and easy to install
Came on time and was everything I expected. No complaints
Shipping was extremely fast and product looked as if they were new but were sold as open box. Product Fits great.
Good. Products received. Hope they perform well. Ordered antenna and gladiator bumper back up lights. All arrived quickly.
Ordering online was simple and shipping was very fast Product arrived in perfect condition
Arrived in great condition, packed really well. Took me about 40 minutes total,to take the factory rails off & install the steps...would have been easier with a second person,lol, but still not too bad.
Easy install and worked very well, better than the saggy netting
Easy shopping, fast shipping, good quality products.
Parts arrived on time, Packed well, and in good shape when I received them.
My previous order had ben returned by APO for an unknown reason. ET gave me store credit and let me reorder.and my goods made it overseas this time. Thank you very much!
Tried to install in both sets of holes my 2023 4xe. The base piece would not fit correctly in either position, so I had to rig it to make it fit.
Went to the website to order and used the chat function for some questions. Super great experience! Questions were answered and the rep was incredibly helpful. Went smooth and the parts came fast.
Never had any issues with products from Extreme Terrain. Fast shipping and A+ products. Will continue to purchase from in the future
Fast and easy. Name brand products at a great price.
I was sent the wrong item. I ordered the cargo liner with the subwoofer protection and received a regular cargo liner.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If